Government watchdog knocks Postal Service for operational changes
Source: Politico
The independent government watchdog for the United States Postal Service has concluded that a sweeping series of operational changes implemented at the agency by President Donald Trumps postmaster general negatively impacted the quality and timeliness of mail delivery across the country.
In a report released this week in response to various congressional requests, the USPS Office of Inspector General analyzed the cost-cutting measures Postmaster General Louis DeJoy put in place after assuming control of the agency in June as well as the nearly six dozen strategies initiated by USPS operations executives to achieve financial targets.
The inspector general found that USPS officials did not conduct any analysis of the service impacts of their changes, and that documentation and guidance to the field regarding the new policies was very limited and almost exclusively oral.
The resulting confusion and inconsistency in operations at postal facilities compounded the significant negative service impacts across the country, the inspector general wrote.
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https://www.politico.com/news/2020/10/21/louis-dejoy-usps-changes-430807