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Tue Nov 23, 2021, 09:50 PM

T-Mobile to pay $20M after outage led to failed 911 calls

Source: AP

WASHINGTON (AP) — Wireless carrier T-Mobile agreed to pay $19.5 million in a settlement with the Federal Communications Commission over a 12-hour nationwide outage in June 2020 that resulted in thousands of failed 911 calls.

The FCC said Tuesday that as part of the settlement, T-Mobile will also commit to improving communications of outages to emergency call centers, among other measures.

The agency said there was a “complete failure” of more than 23,000 911 calls because of the outage. There were also calls that did go through but without key information, like a callback number or location data.

The FCC’s investigation said the outage began because of a failure in part of T-Mobile’s network, which was made worse by routing and software errors.



A man uses a mobile phone outside a T-Mobile store, Monday, April 19, 2021, in New York. The wireless carrier agreed to pay $19.5 million in a settlement with the Federal Communications Commission over a 12-hour nationwide outage in June 2020 that resulted in thousands of failed 911 calls. The FCC said Tuesday, Nov. 23 that as part of the settlement, T-Mobile will also commit to improving communications of outages to emergency call centers, among other measures. (AP Photo/Mark Lennihan)


Read more: https://apnews.com/article/technology-business-federal-communications-commission-b66ad5f68570bdc31133002689d3260b

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Reply T-Mobile to pay $20M after outage led to failed 911 calls (Original post)
Omaha Steve Nov 23 OP
NullTuples Nov 24 #1
C Moon Nov 24 #2
Sherman A1 Nov 24 #3
we can do it Nov 27 #4

Response to Omaha Steve (Original post)

Wed Nov 24, 2021, 01:14 AM

1. nice to have you back, functional federal government agency

Thank you.

Any chance of you doing something about cell towers going out when the power goes out despite promises of 2-3 days battery back up?

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Response to Omaha Steve (Original post)

Wed Nov 24, 2021, 02:09 AM

2. I use T-Mobile. I like them a lot better than AT&T.

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Response to C Moon (Reply #2)

Wed Nov 24, 2021, 06:05 AM

3. Same here

Been with them for decades and very happy.

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Response to C Moon (Reply #2)

Sat Nov 27, 2021, 07:42 AM

4. Same here, especially since ATT sponsers RW propaganda.

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