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madamesilverspurs

(15,782 posts)
Thu Jun 30, 2022, 02:33 PM Jun 2022

Cell phone assist

Last edited Thu Jun 30, 2022, 08:54 PM - Edit history (1)

Have a Samsung tracfone. I accidentally blocked a crucial number, and tracfone "support" has been less than helpful. Can someone please help me unblock the number?

Huge thanks in advance.

UPDATE: Looks like if finally got resolved, but what a mess. Tracfone used to have a decent chat line for help. But they changed it, the access is iffy at best; was finally able to get through using their facebook page. Given the significant lag time between Q and A, I'm guessing the chat desk is way off shore; and the chat helper was clearly uncomfortable with English, although better than I would be if trying to communicate in any language other than English. The whole thing wouldn't have been so maddening were it not for the phone being the means for me to let therapists and delivery drivers into the building; still don't know how that callbox number got blocked, what a pain in the ass (and the knees, and the hip, and the back, and the arm that has to drag the oxy tank while the other wields a cane).
Yeeeeesh.
And thanks again, y'all.

.

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Cell phone assist (Original Post) madamesilverspurs Jun 2022 OP
The menu path you take is probably dependent on the model of the phone. mahatmakanejeeves Jun 2022 #1
Can't find the manual, madamesilverspurs Jun 2022 #2
Should be able to download a copy of the manual... Wounded Bear Jun 2022 #3
On my iPhone dweller Jun 2022 #4
This is Samsung, so Android, right? mahatmakanejeeves Jun 2022 #5
Right dweller Jun 2022 #6
On my Android (moto)... quaint Jun 2022 #7

madamesilverspurs

(15,782 posts)
2. Can't find the manual,
Thu Jun 30, 2022, 02:36 PM
Jun 2022

I've usually relied on their "chat" for assistance, today it's not even responsive. It's a Samsung, not a flip phone.

dweller

(23,558 posts)
4. On my iPhone
Thu Jun 30, 2022, 02:44 PM
Jun 2022

In the recent calls list, scroll to the bottom where there is link to
Deleted calls
Blocked calls

Check there


✌🏻

quaint

(2,508 posts)
7. On my Android (moto)...
Thu Jun 30, 2022, 03:08 PM
Jun 2022

Phone
Recents
Scroll to blocked call
Touch (select)
Mine shows three options:
Unblock
Report spam
History

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