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Tue Nov 25, 2014, 03:42 PM

OK - resdy for some strangeness? I installed a Microsoft wireless mouse on my

HP notebook, and it worked fine. It did take some fine wiggling to get the USB receiver into the slot.Later, I shut down the computer in the middle of a print job.

The next time I went to boot up, the built-in keyboard wouldn't communicate with the computer. I had to dig out a portable keyboard to even log in because CNT-ALT-DEL wouldn't register.

The portable keyboard works fine.

The Keyboard tab under the Control Panel says the keyboard is ther and working fine. The keyboard illuminates if I press any key.

Any suggestions on recovering the keyboard?

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Reply OK - resdy for some strangeness? I installed a Microsoft wireless mouse on my (Original post)
hedgehog Nov 2014 OP
ManiacJoe Nov 2014 #1
hedgehog Nov 2014 #2

Response to hedgehog (Original post)

Tue Nov 25, 2014, 05:06 PM

1. Undo the last thing you did:

remove the USB mouse receiver and see if the problem goes away.

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Response to hedgehog (Original post)

Tue Nov 25, 2014, 05:10 PM

2. I tried pulling the battery for 10 minutes or so - that seems to have done the trick.

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