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Sun Aug 7, 2016, 08:30 PM

Next Fraud Suit Coming?: Donald Trump's Campaign Website Won't Let Some Cancel Recurring Donations

"You used to love Republican presidential nominee Donald Trump, but now you've had a change of heart and want to cancel your recurring monthly donation to his campaign?

Too bad.

As the screenshots below demonstrate, there is no clear option on Trump's website to cancel monthly contributions or remove your credit card information: The site layout makes it appear that once you've set up a donation, you may only switch from one valid credit card to another.

There is, actually, a way to cancel but only if you register your account by setting a password and navigate through a labyrinthine process.

This design flaw first came to light Wednesday, when CNN reporter Jeremy Diamond tweeted a screenshot of an email from a disenchanted Trump donor who alleged that the campaign has not returned voice message requests to cancel contributions. "

https://m.mic.com/articles/150640/donald-trump-donations-how-to-stop-recurring-payments-credit-cards#.kDMHaZO4L

And the hits keep on coming.

4 replies, 878 views

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Reply Next Fraud Suit Coming?: Donald Trump's Campaign Website Won't Let Some Cancel Recurring Donations (Original post)
NWCorona Aug 2016 OP
unblock Aug 2016 #1
NWCorona Aug 2016 #2
BarbaRosa Aug 2016 #3
napi21 Aug 2016 #4

Response to NWCorona (Original post)

Sun Aug 7, 2016, 08:41 PM

1. this is actually an acceptable and fairly standard practice, albeit certainly a sleazy one.

many websites lure you in with teaser rates of $1 for the first month or even a free trial period, but then the automatic hits to your credit card start coming unless you cancel.

then they make canceling difficult to do online. often it's outright impossible online, you have to call, where they can place you on hold for a long time, repeatedly disconnect you, and walk you through a lengthy exit interview before agreeing to stop billing you.


in practice sometimes it's easier to just switch your credit card information to a card that's expired or invalid. of course if you're going to do this it's best to also send a certified letter to document your cancellation.


needless to say, this is a slimy practice in the world of business.

it's particularly slimy in the world of politics, where the only thing the customer gets is the goodwill that comes from supporting a candidate you feel good about. give that customer a reason to resent the candidate and the contribution and you've ruined the whole product.

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Response to unblock (Reply #1)

Sun Aug 7, 2016, 08:51 PM

2. Yeah I remember that from my early days of the Internet lol

I still hope he gets sued lol but they are his supporters so probably not.

Thanks for the post!

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Response to NWCorona (Original post)

Sun Aug 7, 2016, 09:05 PM

3. I wonder if those recurring donations end after the election,

or will trump just keep soaking you for now on?

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Response to NWCorona (Original post)

Sun Aug 7, 2016, 11:29 PM

4. I heard that earlier today and couldn't believe it.

I actually did that for Bernie, but there was no problem discontinuing the payments when I decided to drop off. Honestly, I didn't think even Don the Con would stoop THAT LOW!

I thought the only payments you couldn't stop was your cell phone bill!

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