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Thu Dec 17, 2015, 02:48 AM

Anyone else having issue uploading new custom avatars

[font style="font-family:'Georgia','Baskerville Old Face','Helvetica',fantasy;" size=4 color=#009999]I got a JPEG that is about 9.82KB in size, but everytime I try to upload it takes me to DU homepage and keeps the old avatar. Normally it gives me a message about having to redirect before reloading the profile page.

Normally, when an avatar doesn't upload I am able to force it to update by logging out and back in and then reloading the page and the new avatar pops up. But now it does nothing.

It been a day and still no change. Are the custom avatars not working?[/font]

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Reply Anyone else having issue uploading new custom avatars (Original post)
LostOne4Ever Dec 2015 OP
uppityperson Dec 2015 #1
LostOne4Ever Dec 2015 #2
Name removed Dec 2015 #6
ornotna Dec 2015 #3
LostOne4Ever Dec 2015 #4
LostOne4Ever Dec 2015 #8
ornotna Dec 2015 #9
LostOne4Ever Dec 2015 #5
LostOne4Ever Dec 2015 #7

Response to LostOne4Ever (Original post)

Thu Dec 17, 2015, 02:53 AM

1. Try clearing your cache as your old one is still in there.

People have asked this in ATA and it happened to me a couple yrs ago. It was very frustrating but clearing my cache worked.

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Response to uppityperson (Reply #1)

Thu Dec 17, 2015, 03:05 AM

2. Still not working but thank you very much for the suggestion. nt

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Response to LostOne4Ever (Original post)

Thu Dec 17, 2015, 05:41 PM

3. Yep

No luck changing mine. Been trying for half an hour now.

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Response to ornotna (Reply #3)

Fri Dec 18, 2015, 01:17 AM

4. Well, still can't upload a new avatar

[font style="font-family:'Georgia','Baskerville Old Face','Helvetica',fantasy;" size=4 color=#009999]But it did bring back the old one I was using when I tried instead of no avatar.

Also, I got the redirect screen and it going to my profile page again. Just I can't change my avatar.

Looks like they are working on it. Maybe tomorrow.[/font]

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Response to ornotna (Reply #3)

Wed Dec 23, 2015, 07:50 AM

8. I just changed mine. Seems to be fixed now. nt

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Response to LostOne4Ever (Reply #8)

Wed Dec 23, 2015, 04:31 PM

9. Thanks n/t

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Response to LostOne4Ever (Original post)

Sun Dec 20, 2015, 05:28 AM

5. Still not working. nt

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Response to LostOne4Ever (Original post)

Wed Dec 23, 2015, 07:47 AM

7. And fixed!!! Thank you Elad, EarlG, and Skinner!!! nt

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