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Member since: Mon Oct 2, 2006, 10:23 PM
Number of posts: 4,764

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Help...Dell Inspiron 15 3000 troubles. Windows 10. 2017

Maybe someone knows about this.

Computer boots. Shows picture with space to enter password. Go to type password. Nothing happens!

Did remove battery, drain remaining power and restart thing...nothing different.

First guess is Keyboard, as touch pad does move courser around, but no key works.

Went to BIOS to load default settings. Keyboard courser control arrow keys work as does ENTER key...so maybe not keyboard.

Placed memory stick with recovery in USB port...lights up...restarted but nothing comes up...just goes to picture with password space...etc.

Am thinking remove hard drive and see if it plays using my USB adapter in my other computer.

Is there a way around the password screen?

Any ideas as to what to try next would be much appreciated.

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