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Susan Calvin

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Member since: Sat Feb 11, 2017, 12:00 PM
Number of posts: 1,555

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Question regarding Ooma, and other components.

Things were starting to disconnect from time to time with my old modem and router, so I replaced it with a Motorola All In one. The phone seems to disconnect less than it did before, and usually turning the Wi-Fi off and on on the phone will fix it, so that is an improvement. The Kindle Paperwhite disconnects sometimes, but usually restarting the modem router fixes it. My real trouble is with my Ooma Telo and or Wi-Fi to ethernet converter that worked fine for years and years and years. It wants to disconnect frequently, and sometimes it seems I have to restart both the phone gear and the modem router. Other times just restarting one thing will fix it. I thought I had it narrowed down to the firewall and turning it up too high, but now it's back to the default and I still have this issue. There are so many things involved I don't know what to do. Like I could buy a new Ooma and or a new Wi-Fi to ethernet converter, but what if that doesn't fix it? And no, I cannot connect it directly to the modem / router, because the place where the phone base unit hangs on the wall is too far to run an ethernet cable.

Heck, it could also be comcast. Thanks in advance.

Look what's coming into the public domain on New Year's day!

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