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PoindexterOglethorpe

(28,493 posts)

34. You have to pay an extra five bucks to pay by phone?

Sun Apr 15, 2018, 01:34 AM

Apr 2018

Why not pay electronically? That's how I pay all of my bills these days, including AT&T, and it's just whatever the bill is.

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I detest AT&T customer service [View all] grumpyduck Apr 2018 OP

Verizon. AT&Ts customer service has been terrible for decades. Auggie Apr 2018 #1

Are you recommending Verizon, or saying they and AT&T have both been terrible? grumpyduck Apr 2018 #2

Try Verizon ... Auggie Apr 2018 #10

Coverage is everything and around here Verizon doesn't dembotoz Apr 2018 #17

Well, youll have to find another carrier or learn to live with AT&T Auggie Apr 2018 #20

I did dembotoz Apr 2018 #37

It's all in your head. Pope George Ringo II Apr 2018 #3

LOL. CrispyQ Apr 2018 #5

⚠ DU said I did not enter a subject. Yes, I did not.😆 sprinkleeninow Apr 2018 #51

God forbid someone have an accent huh? Agschmid Apr 2018 #4

Geez... GaYellowDawg Apr 2018 #7

You didn't say they weren't fluent in English oberliner Apr 2018 #9

I'm not the original poster. GaYellowDawg Apr 2018 #11

Oh, here we go. liberalhistorian Apr 2018 #14

What you said here: Auggie Apr 2018 #21

Seems youd have more luck with the computer generated voice then. Agschmid Apr 2018 #25

Are you going out of your way to be an ass? Downtown Hound Apr 2018 #49

. Agschmid Apr 2018 #54

Not sure if you're trying to be mocking and dismissive liberalhistorian Apr 2018 #57

I 'hear' ya. I'm hearing impaired from the seventies. sprinkleeninow Apr 2018 #50

I have had the opposite experience Generic Brad Apr 2018 #6

Your lucky - 18 hours of phone calls over two months for me FreeState Apr 2018 #23

What is the significance of the accents? oberliner Apr 2018 #8

As I said, I had to ask them to repeat themselves grumpyduck Apr 2018 #12

I'm not the OP, but I can say that liberalhistorian Apr 2018 #15

And lots of accents can be difficult to understand. Pope George Ringo II Apr 2018 #19

Indeed, with my hearing impairment liberalhistorian Apr 2018 #30

Did they have obnoxiousdrunk Apr 2018 #13

This message was self-deleted by its author blue neen Apr 2018 #16

Sorry to hear it. I had a similar experience. spooky3 Apr 2018 #18

I have been a customer of AT&T for over 20 years, and am currently in the process of moving my 5 still_one Apr 2018 #22

When we had landline back in the late 80's early 90's, AT&T sprinkleeninow Apr 2018 #35

It sounds like you have had issues with them far longer than I have. For me it was the last several still_one Apr 2018 #39

Sorry, I may have not expressed clearly. As I am known to do!😊 sprinkleeninow Apr 2018 #48

T-Mobile might have decent customer service for their customers csziggy Apr 2018 #43

I am relating my experience with AT&T. It is very similar to the OPs. I have no idea if T-Mobile's still_one Apr 2018 #45

We used to have AT&T for long distance service - 30 years ago csziggy Apr 2018 #46

+1 ok_cpu Apr 2018 #47

I dropped their phone service two years ago because of piss poor customer service Elwood P Dowd Apr 2018 #24

If you're with AT&T, you have a GSM phone. Switch to T-Mobile or one of it's MVNAs brooklynite Apr 2018 #26

I am moving to t-mobile because of AT&T customer service still_one Apr 2018 #29

Kick and Rec! nt Anon-C Apr 2018 #27

It sounds like you were not listed as the primary on the account. fleabiscuit Apr 2018 #28

Good point, but both of our names were "okayed" by them grumpyduck Apr 2018 #41

As Ernestine used to say: SeattleVet Apr 2018 #31

You still have hope... hunter Apr 2018 #32

I have AT+T and call to make my DiverDave Apr 2018 #33

You have to pay an extra five bucks to pay by phone? PoindexterOglethorpe Apr 2018 #34

Convenience DiverDave Apr 2018 #38

You can set it up so the payment PoindexterOglethorpe Apr 2018 #40

I know. Recurring debits are handy. Some I do that way if the charges are sprinkleeninow Apr 2018 #52

They lie like Trump Awsi Dooger Apr 2018 #36

Agree that Chat is the way to go, and email the transcript spooky3 Apr 2018 #53

A humble suggestion for you. KentuckyWoman Apr 2018 #42

When I was still working in IT MurrayDelph Apr 2018 #44

15 years ago, I switched from Verizon to Sprint because V was cramming my bill ... earthshine Apr 2018 #55

One reason why I joined Facebook was because this was the only way to catch AT&T rep question everything Apr 2018 #56