General Discussion
In reply to the discussion: ALDI: "I'm sorry. We don't have cameras in our parking lot. The quarters are to return the carts." [View all]Hortensis
(58,785 posts)I used to work in insurance, Adder, and unjust claims filed against the nearest identified pocketbook are very common. By your own account, though, it's not Aldi's fault. They have no liability, they didn't injure you, and you should get over being upset at them.
Whether it's right to be upset that they can't provide information to identify the jerk because they don't spy on their customers in the parking lot I suppose would be a matter of opinion. I've been there, though.
When my purse was snatched in the parking lot of a large Los Angeles mall protected by both mall security and an LAPD office right there in the mall, their monitoring didn't notice and cameras didn't catch it. I was disappointed, but that didn't make them the purse snatchers. At least I had a spare key inside the car, but neither were allowed to help by opening my car for me because I now had no identification to show it was mine. The mall was 2 hours from home, so I wasn't exactly pleased with that either. (!) But I understood why they were no support -- beyond providing a phone for me to call my husband, who was in bed recovering from back surgery 2 days before. That was worthwhile assistance I have to admit since it kept me from having to beg for change from strangers.