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Crash2Parties

(6,017 posts)

30. I've dealt with Sonic for personal and business use

Fri Oct 7, 2016, 10:39 PM

Oct 2016

They are professional, knowledgeable and one of the better companies I've encountered. I only wish I could still be a customer of theirs but we moved from the area.

2:30 am

Sonic: "Sonic support, how can I help you?"
Me: "Our connection keeps dropping to 2Mbs"
(geek handshaking commences & we assess each other's knowledge level)
Sonic: "Let's run some tests"
(we run tests)
Me: "Yup, it's at our end, I see way too many dropped packets after the router, looks like it's failing. The backup is on order, I'll have to brick & mortar one tomorrow."
Sonic: "I have a loaner here if you want to come and get it, just drop it back off after you pick one up. Knock on the side door of the building."

Twenty minutes later, our network was happily connected to the world again.

And that was my WORST experience with them.

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35 replies

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Highlight:

Comcast gets closer to nationwide data caps with expansion in 18 states [View all] NWCorona Oct 2016 OP

"Comcast says more than 99 percent of its customers use less than a terabyte of data" Cal Carpenter Oct 2016 #1

Personally I think this is just the first step and that ceiling will slowly creep down. NWCorona Oct 2016 #3

It's a lot right now. What happens when the next super-duper HD format comes out? Crash2Parties Oct 2016 #29

This message was self-deleted by its author airplaneman Oct 2016 #33

It probably is true to an extent however they want to prevent more customers from cstanleytech Oct 2016 #6

I actually checked mine and I am well below that. alarimer Oct 2016 #13

I'm not in any of the mentioned areas BumRushDaShow Oct 2016 #16

I don't have Comcast, but I do know how to do math :) Massacure Oct 2016 #27

Okay, thanks for that info Cal Carpenter Oct 2016 #28

I switched internet providers because of a relatively low data cap. 4lbs Oct 2016 #2

350 gigs is nothing! NWCorona Oct 2016 #4

I wish I had an 800 to 900 cap, ATT uverse caps us at 600gb and they are the only option cstanleytech Oct 2016 #7

My neighbors (SF, CA) just got Sonic fiber optic internet for $40 per month displacedtexan Oct 2016 #5

That's not a bad deal an I'd never say that it wouldn't be ideal for some. NWCorona Oct 2016 #8

We bought our own router and returned their $10 per month POS router. displacedtexan Oct 2016 #9

Smart move using your own router! NWCorona Oct 2016 #11

I've dealt with Sonic for personal and business use Crash2Parties Oct 2016 #30

Fuck this shit nt MrScorpio Oct 2016 #10

I don't even use Comcast and I said the same thing. NWCorona Oct 2016 #12

Just got the email informing me of this... Wounded Bear Oct 2016 #14

All they are doing is opening the door for Google. Egnever Oct 2016 #15

I think you're right. n/t inanna Oct 2016 #24

If a private individual is close to a terabyte a month FrodosPet Oct 2016 #17

In some cases we are talking about a family sharing the data. NWCorona Oct 2016 #20

Yup. Our family just might be able to top a TB/month, or come fairly close based on our firewall log Crash2Parties Oct 2016 #31

Or SiriusXM via satellite, rather than internet streaming. roamer65 Oct 2016 #23

Silly Egnever Oct 2016 #25

WHAAAAT? HOW DARE YOU RECOMMEND I GO OUTSIDE AND PLAY!!! PersonNumber503602 Oct 2016 #35

I got my notice from Comcast today actually. airplaneman Oct 2016 #18

Add in end-to-end encryption (think VPN, etc.) and usage goes up even more. Crash2Parties Oct 2016 #32

Over the air and SlingTV is enough for me. roamer65 Oct 2016 #19

If you have a choice. Cancel. musiclawyer Oct 2016 #21

I am in S.W. Florida which is on the list but I still have unlimited data. William769 Oct 2016 #22

Dear Comcast, you are an oligarpghy and need to be broken up, turbinetree Oct 2016 #26

someone tell me if I am wrong. airplaneman Oct 2016 #34