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unblock

(52,183 posts)
1. this is actually an acceptable and fairly standard practice, albeit certainly a sleazy one.
Sun Aug 7, 2016, 09:41 PM
Aug 2016

many websites lure you in with teaser rates of $1 for the first month or even a free trial period, but then the automatic hits to your credit card start coming unless you cancel.

then they make canceling difficult to do online. often it's outright impossible online, you have to call, where they can place you on hold for a long time, repeatedly disconnect you, and walk you through a lengthy exit interview before agreeing to stop billing you.


in practice sometimes it's easier to just switch your credit card information to a card that's expired or invalid. of course if you're going to do this it's best to also send a certified letter to document your cancellation.


needless to say, this is a slimy practice in the world of business.

it's particularly slimy in the world of politics, where the only thing the customer gets is the goodwill that comes from supporting a candidate you feel good about. give that customer a reason to resent the candidate and the contribution and you've ruined the whole product.

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