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Air Force TimesVA picks up pace in processing claims
By Rick Maze - Staff writer
Posted : Saturday Jul 12, 2008 6:50:40 EDT
The Department of Veterans Affairs may have reached a turning point in its long battle to process a huge backlog of benefits claims — for the first time in years, the VA is processing more claims than it is receiving.
Sen. Daniel Akaka, D-Hawaii, the Senate Veterans’ Affairs Committee chairman, called this “gratifying news,” but expressed concern that faster processing may cause more errors on claims.
“Timelines cannot take precedence over accuracy,” Akaka said at a July 9 hearing.
While pleased with the VA’s progress, Akaka said it is far too soon to declare victory in the claims battle. Processing an initial disability claim takes an average of 185 days, about two months longer than the VA’s goal.
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http://www.airforcetimes.com/news/2008/07/airforce_claims_071208p/