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During a call with analysts, Moynihan also addressed the latest controversy over plans to charge customers $5 a month to use their debit cards. He seemed confident during the call that BofA would find plenty of consumers willing to avoid the fee by taking out a BofA mortgage or depositing $20,000 in total with the bank or its Merrill Lynch & Co. brokerage.
It's bad business, he said, to allow consumers to pay nothing for use of the bank's huge branch and ATM system, mobile banking and debit-card systems and then to shop elsewhere for important services.
"The fees are to get people bring more relationships," he said. "We're comfortable that we'll end up in a good dynamic there."
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