Can someone explain to me why is Capital One such a monster?

[question everything]

If one just uses it as a regular credit card, pays in full and on time or, now I am having an offer of 0% rate until April 2010 - why is it such a monster?
Thanks

[ZombieHorde]

1. Their commercials are bigoted towards Vikings. They don't even try to hide it. nt

[TechBear_Seattle]

2. Because those "low introductory rates" are exactly that: introductory

They are EXTREMELY predatory. They hook people in by offering very low rates on transferred balances, even down to 0%. Once that rate expires -- sooner, if you miss a single payment by even one day; they allow no grace period -- the rate will jump to 24% or higher.

[question everything]

7. This is what the rest of them are doing

this is why consumes have been complaining.

We almost always pay everything in full and on time, "dead beat" as they refer to us. So CITI now raised rate to a min. of 18.99. Chase now wants at least 5% of balance and is slapping a $10 "maintenance fee" on a 3.99% loan that was issued "until paid" that we took in the summer of 2006.

I had la oan with Cap One for a specific medical procedure not covered by insurance. I could select the terms and conditions and they were fine. As a matter of fact, from closing date to the day I would receive the statement - they were the best. About 5 days average, compared to 9 days with CITI.

But I will read the small print carefully, especially the grace period.

[Deep13]

3. Let's just say they did not get to be huge by being nice. nt

[BOSSHOG]

4. We had a loan sold to them by a smaller bank

Thoroughly disgusted at the way I was treated. They lost a damned good customer who will never, ever say anything nice about them to any one. As to the why I can't answer but lordy they pissed me off bad.

[elocs]

5. Cap One is the only credit card I have. No problems here.

A few months back they lowered my interest rate from 7.75% to 6.67%.

[Myrina]

6. They will dog you til you go nuts if you're 10 minutes late.

They had my car note several years ago and I practically begged them to sell it to another loan servicing company.

If I was 48 hours late on a payment (which happens when you use the Postal Service, sometimes) ... I'd get auto-dial calls
and letters threatening repossession.

They were such a fucking headache!!! :spank:

[Clcal422]

9. so agree with Capital One as Monsters

It is so true about the 48 hours late thing - I have good credit cards and believe me '
capital one will NEVER be one that I own ever AGAIN

[HillbillyBob]

8. When the intro rate is over you will get a few months at a reasonable 19%

Then one day it will be 35% it happened to us when we complained about charges we did not make, they rescinded the charge the same crook charged against our account again and we said we did not authorise it. They let the charge stay, then we bitched nicely at first then with rising anger because it was 490$ then they said since we were so difficult our rate was going to 36%. We said F U close the account. they wanted us to pay. I said you can take what you already have as security it covers the amount we actually owe plus what that thief has charged. It led to a black mark on our credit too.

[question everything]

10. Thanks. So I guess if I do want to take them on their offer of 0%

get it, use it, and when the period ends - close the account.

Have done this before. Might as well beat them at their won game.

Just something to consider.

[sendero]

11. Even the WORST businesses..

... only screw 10-20% of their customers. If they screwed more than that, they'd go out of business.

Singular anecdotal information is useless.

CO is a nasty company whether they have gotten around to being nasty to you personally, or not.