need info on California Water Service

[sophie996]

the company has proposed a rates increase in my town, Lucerne, which amounts to 324 percent over three years. the Cal PUC will hold a hearing here in October. We need evidence to present--hard facts about their service (or lack of it) and any figures on wasteful management. Strategy suggestions also appreciated. If you can help, please PM me at [e-mail]

Many thanks!

This is from their web site:

Company Overview

California Water Service Company (Cal Water) is the largest investor-owned American water utility west of the Mississippi River and the second largest in the country. Formed in 1926, the San Jose-based company serves 500,000 customers through 28 Customer and Operations Centers throughout the state.

Cal Water is the largest subsidiary of the California Water Service Group, which also includes Washington Water Service Company, New Mexico Water Service Company, Hawaii Water Service Company, and CWS Utility Services. As a whole, the Group provides high-quality regulated and non-regulated utility services to over 2 million people in 100 communities.

Company-wide, our employees share a commitment to being the leader in providing our customers and communities with traditional and innovative utility services. For us, it’s all about customer service. After all, there is a reason we have “service” in our name.