JPMorgan Chase's online banking site crashes

[OhioChick]

Source: Computerworld

Bank blames 'technical issues' for ongoing Chase.com outage that may now be 18-hours-old

September 14, 2010 02:41 PM ET

Computerworld - JPMorgan Chase is blaming "technical issues" for an outage to its online banking site that may well be one of the longest outages by a major provider in recent memory.

The bank, which has $2 trillion in assets, posted a message on its Chase.com portal asking customers to "log on later."

The bank said its online services were lost sometime "overnight" last night, and would not predict when they expect that the site will be restored.

ATMs, branches, and telephone call centers are not affected by the outage, though call center volume has increased, said Tom Kelly, a Chase spokesman.

The cause of the outage isn't clear, Kelly said. "It's a technical issue that we're dealing with."


Read more: http://www.computerworld.com/s/article/9185420/JPMorgan_Chase_s_online_banking_site_crashes