Reply #4: the easiest way to deal with it.....

[prairierose]

is to unplug it & take it to the table. Look at the case for screws that hold the top on. Take those screws out & lift off the top. Carefully look inside for what is hanging up the tape. You should be able to see & remove the tape. You will probably have to lift the tape over levers. Chances are that it now has wrinkles but would still work.

The most likely problem is that the heads need cleaning & the belts probably need adjusting. If there is a good local dealer that does repair work, call & see what it costs to have it cleaned & the belts adjusted. I have one that needs this but recently my dealer has raised their price to the point where it is cheaper to go buy a new one than to get this one fixed even though there is not much wrong with it.

Good luck!