Reply #9: And if all else fails...

[mcscajun]

get HijackThis from www.download.com

Download it...then...place HiJackThis into a folder of its own.

Now, this program will remove things for you if you select them and tell the program to do so, but Don't Just Yet! Install and run the program, and use the Scan feature to generate a log file that you can then post at one of the tech support areas. A volunteer tech will review your log and post a reply containing instructions on removal of various items identified in the log that have hijacked or are otherwise interfering with your control of your PC.

Where to post the resulting log*:
http://www.spywareeliminator.com/forum/
(Registration and login required -- but it's free and they KNOW what're doing)

Read the FAQ, by all means...and Pay Attention to the many places where you are cautioned "Do Not Post Logs In This Forum!!!" They have a separate area in the forum called, appropriately enough, "Hijack This Posting" THAT'S where the logs should go...and ONLY There. Check back in a while (longer on holidays and weekends) until you see a response. You're not paying them, so be patient...someone WILL tell you what to do with the results of your log...and do ONLY what they say, observing any cautions they offer.