Reply #17: The one concern I have about complaining

[fishwax]

is the thought that, while they might claim to take my complaint seriously, she might suffer some repercussions as a result, in the form of being hassled by management. It isn't a store I go to often (I wouldn't tell them that when I complained), so I really don't have a sense of how their management is, other than this incident. And I've never worked in retail, but I've certainly had my share of jerks for bosses who would take such a complaint out on the employee.

That's why I was thinking I might call a regional office instead. I'm not sure which would be preferrable.