Reply #57: Please drop the tech support misogynist line...competent tech support is at level 3!

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Regardless whether its a man or woman, the ONLY way you get competent tech support is after you've proben you'll stay on the phone through at least two tech support people who simply parrot the 90% of what you've already thought of. Be it cable, computers, DirectTV or whatnot, the problem is NEVER man or woman, its the level of tech support you hit. You're lucky if you hit someone in the US, for instance.

Bottom line: anyone who is thrilled that they're talking to a man at level 1 tech support is about to be disappointed. Man, woman, parrot, doesn't matter. They ALL suck. Most assume EVERYONE at level one are idiots - so if you're a woman tech support person not at level 3 and people treat you like you don't know what you're doing, chances are you have about the same response as your male counterparts. Most of us realize we have to gripe and bug to get ANYONE good. By the time you're at level 3 tech support many hours later, you're just THRILLED to find someone who can actually comprehend your issue - you certainly care about their sex at that point.