Reply #110: If you used a credit card dispute the charge

[Hokie]

When you dispute the charge it puts the ball back in Dell's court to prove that the interest charge is legitimate. I have found that in some cases they will not go through the trouble to answer you dispute. It sounds like this may be directly with Dell so you may not have that option. I would also contact the consumer protection division of your state attorney general's office. This definite sounds like deceptive business practices to me.

I have spent over $10,000 with Dell on 4 computers for me and my children. Their outsourcing of customer support is really turning me off to buying Dell again.