Reply #217: I left Dell to buy a Sony

[mvd]

It was Dell's Repuke contributions that did it for me. Sony had that copy protection scandal, but it was in the music department where I can avoid buying Sony CDs if I want. Technical service for Dell is bad. Once, I called about a simple problem about getting a new drive set up, and I ended up reformatting all drives when I didn't have to. It was someone in an outsourced position I contacted.

Also, Dell used to put Pentium in their entry level computers. Now, they don't!