Reply #26: No joke-incurred rental car surcharge for having freq flyer miles w/ American!

[Neurotica]

Last summer we were renting a car through Avis. Spent almost two hours trying to pick up the car (such ridiculous situations that it could have been in a movie). Oddly, the price came out to be significantly more than what was quoted to us when we made the reservation. When we looked closer at the summary of charges we saw that we were being charged for previously having flown American and for having had frequent flyer miles with them! We explained that we have not flown American in years, and that we no longer have a mileage relationship with them, so that line item was then removed from our summary and, voila, the price went down.

And BTW, we weren't flying to or from anywhere this time; we were merely picking up a rental car at an airport location!

!!!