BP phone operator says calls from concerned citizens fall on deaf ears

[cory777]

Source: khou

FORT BEND COUNTY, Texas—A contracted operator with BP said calls from concerned citizens are falling on deaf ears.

For this story, we’ll refer to her as "Janice."

Janice told 11 News she’s one of 100 operators at the BP Call Center in West Houston. They answer phones from the hotline number designated for the Vessel of Opportunity Program and for cleanup ideas.

"We take all your information and then we have nothing to give them, nothing to give them," said Janice.

Read more: http://www.khou.com/news/local/BP-operator-says-calls-fall-on-deaf-ears-96259454.html

[quakerboy]

1. Time to outsource the call center

to somewhere in India where there will be no pesky reporters mixing with employee consciences.

[northernlights]

2. bingo

I work in a financial industry call center. I guarantee your complaints, verbal or written, go *nowhere.* In fact, my manager has said straight out, "They have millions of accounts. They don't care about *your* millions."

No reason to think "big oil" is any different, especially now that they're in deep shit. Or rather, we're all in deep shit thanks to their malfeasance. :(

[Capitalocracy]

3. This is, of course, what call centers are for.

BP STANDS FOR BALLOT POISON

Pledge not to vote for any candidates receiving campaign donations from BP in 2010.

Petition: http://www.petitiononline.com/bp2010/petition.html



Facebook: http://www.facebook.com/group.php?gid=113423272036102

Twitter: @bpballotpoison

[dipsydoodle]

4. Also a volume related problem

I guess.

[Bluenorthwest]

5. Yesterday some little blue links to this site

Were posted by a DUer who foisted them off as serious methods to volunteer. Blue links for every occasion, links to nowhere.

[w4rma]

6. Why hasn't the government set up our own call center? Why leaving it to BP who does *not* want

anything documented and who will work against anyone who calls?

Corruption.

[sarcasmo]

7. It will take years for these Jackals to pay out, just sad.