THE SEPT. 11 COMMISSION
FAA Staff Blindsided by Attacks
Transcripts of radio transmissions from 9/11 highlight the weaknesses of the system and the efforts of individual air traffic controllers.
By Ricardo Alonso-Zaldivar, Times Staff Writer
WASHINGTON — The first person in the government to realize that something had gone awfully wrong on Sept. 11, 2001, was Pete Zalewski, an air traffic controller at his radar screen in a darkened, windowless room in a Federal Aviation Administration facility in Nashua, N.H.
For 10 minutes or so, Zalewski had been trying to figure out why American Airlines Flight 11 from Boston to Los Angeles had stopped responding to his radio calls and why an automatic identification signal sent by the plane had suddenly vanished from his screen.
He suspected a mechanical problem. But then a radio transmission from the cockpit of the Boeing 767 came over his headset.
"We have some planes. Just stay quiet, and you'll be OK. We are returning to the airport." A few seconds later, at 8:24 a.m., the unfamiliar voice spoke again: "Nobody move. Everything will be OK. If you try to make any moves, you'll endanger yourself and the airplane."...
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