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jmowreader (1000+ posts) Send PM | Profile | Ignore | Mon Jun-07-04 05:51 PM Original message |
Today's Customer Service Horror Story |
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JustFiveMoreMinutes (1000+ posts) Send PM | Profile | Ignore | Mon Jun-07-04 05:54 PM Response to Original message |
1. just curious |
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jmowreader (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 12:31 PM Response to Reply #1 |
8. Well, we tried that... |
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JustFiveMoreMinutes (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 01:26 PM Response to Reply #8 |
12. Okay, see you taught me something.... |
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La Lioness Priyanka (1000+ posts) Send PM | Profile | Ignore | Mon Jun-07-04 06:02 PM Response to Original message |
2. i manage CS |
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Kenneth ken (1000+ posts) Send PM | Profile | Ignore | Mon Jun-07-04 06:05 PM Response to Original message |
3. did you not have a catalog handy? |
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jmowreader (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 12:38 PM Response to Reply #3 |
9. When you order the window you have to spec the size |
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ohiosmith (1000+ posts) Send PM | Profile | Ignore | Mon Jun-07-04 06:16 PM Response to Original message |
4. Your business must be booming if you can let customers leave |
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jmowreader (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 12:47 PM Response to Reply #4 |
10. My boss doesn't accept customers abusing the help |
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truthspeaker (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 12:52 PM Response to Reply #4 |
11. there was no way to stop him from leaving the shop pissed off |
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Susang (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 01:50 PM Response to Reply #11 |
15. It does entail holding the hands of morons |
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truthspeaker (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 01:52 PM Response to Reply #15 |
16. I have worked in food service; McBurgers, bagels, and pizza |
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Susang (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 01:53 PM Response to Reply #16 |
17. I see |
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fishnfla (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 11:58 PM Response to Reply #4 |
29. So the guy goes somewhere else, guess what happens? |
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Kahuna (1000+ posts) Send PM | Profile | Ignore | Mon Jun-07-04 06:58 PM Response to Original message |
5. Simma doun naw! |
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Obamarama (1000+ posts) Send PM | Profile | Ignore | Mon Jun-07-04 07:28 PM Response to Original message |
6. You sound as clueless as the customer.... |
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richmwill (972 posts) Send PM | Profile | Ignore | Mon Jun-07-04 07:41 PM Response to Original message |
7. Oohh.. |
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TheRedMan (588 posts) Send PM | Profile | Ignore | Tue Jun-08-04 01:43 PM Response to Original message |
13. Ah the fiction of "The customer is always right" exploded... |
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Susang (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 01:45 PM Response to Original message |
14. Customer service/Sales rep chiming in here |
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BiggJawn (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 01:54 PM Response to Reply #14 |
18. maybe they don't keep records that far back. |
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Susang (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 01:58 PM Response to Reply #18 |
19. My point is... |
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BiggJawn (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 03:52 PM Response to Reply #19 |
24. There's a diference between "anticipating" and dealing with an asshole... |
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Susang (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 03:57 PM Response to Reply #24 |
25. Certainly there are limits |
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BiggJawn (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 10:55 PM Response to Reply #25 |
26. Well, then, you've found your calling... |
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Susang (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 11:48 PM Response to Reply #26 |
28. Nope, not my calling |
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Blue-Jay (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 02:14 PM Response to Original message |
20. He lives on your street? |
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Susang (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 02:41 PM Response to Reply #20 |
21. Hi Blue Jay! |
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Blue-Jay (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 02:59 PM Response to Reply #21 |
23. Hi! |
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Redneck Socialist (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 02:48 PM Response to Original message |
22. Yea for your boss! |
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uhhuh (1000+ posts) Send PM | Profile | Ignore | Tue Jun-08-04 11:14 PM Response to Original message |
27. I work in Retail |
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Bat Boy (1000+ posts) Send PM | Profile | Ignore | Wed Jun-09-04 12:45 AM Response to Original message |
30. The customer is NOT always right... |
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DU AdBot (1000+ posts) | Fri Apr 26th 2024, 08:55 AM Response to Original message |
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