Windows XP Service Pack 2, coming soon: you might want to read this first

[Bush_Eats_Beef]

http://story.news.yahoo.com/news?tmpl=story&u=/ttpcworld/20040802/tc_techtues_pcworld/117117&cid=1740&ncid=1729

The major changes to Windows XP (news - web sites) brought on by the upcoming Service Pack 2 are bound to cause support headaches. Users, PC makers, and Microsoft itself all expect a spike in help desk calls.


The much-anticipated SP2, which will include new features and a host of security-related fixes, is due in August, later than originally planned. When it comes out, users will be able to download it automatically through Microsoft's Windows Update service. But they should know that the massive patch could create problems, including breaking current applications, disrupting networking setups, and prompting nontechnical users to make PC configuration decisions that may be beyond their grasp.


Microsoft is still working on a plan to support its security-focused update, but one significant decision has been made: Microsoft will offer no-charge, worldwide telephone support for the service pack. The company is returning to its policy of providing free support for service packs after leaving support for Windows XP SP1 to PC makers. Nevertheless, Dell, Hewlett-Packard, and Gateway are also gearing up for the release of SP2 and will also support their customers directly.

In general, Microsoft has made something of a trade-off with SP2, focusing on security at the expense of compatibility. As a result, SP2 can render existing applications inoperable. Industry experts have said Microsoft--and end users--may have to treat SP2 like a new operating system, which could make people nervous.

[amber dog democrat]

1. This is why I use Macs

They are such a minor player in the over all scheme. And they are left alone for the most part. So much for ease of use.

[GAspnes]

2. MS moves one step closer to Linux

There's a reason why hardware and network configuration is complex. MS' attempts to hide that complexity have done more damage than good. The harder it gets to use Windows, the more people will accept an equally complex, but more reliable (and free!) alternative.

[Nlighten1]

3. Here is a good link too.

http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/winxpsp2.mspx