hey PC wizards, we have a undeletable virus

[NMDemDist2]

it's backdoor.lithium on our iexplore.exe resident in the WinNT files

the PC is running XP and does not access the WinNT folder. When we check the registry the .dll's that Norton says to take out don't exist, but the anti-virus keeps finding the trojan horse in the files and it can't repair, quarantine or delete

any thought? :shrug:

[Feanorcurufinwe]

1. Can you boot from a floppy and delete it from the command line?

[Ducks In A Row]

2. google for "backdoor.lithium" (with the quotes)

and a bunch of pages for removing it come up

(makes me glad to have a mac)

[NMDemDist2]

3. D'OH google it, what a concept. Found an article that took care

of the nasty thing right off. It was running in the background. When I ended the process in task manager, the virus software could get hehehehehe :evilgrin:

thanks!

[jbane]

4. Go to...

Go to Symantec.com and see if there are any downloads for it. Also, do a search for "Stinger". It's a Network Associates product (McAfee AntiVirus)
Download the latest stinger and see if it has a repair for it. If you don't see anything keep checking. Both of these companies are good about staying on top of these things.

[NMDemDist2]

5. Norton was useless, we run symantec anti virus. But I found an

article that worked

the software couldn't "kill" it when it was running in the background

did the three finger salute, clicked processes in task manager, killed the offending file, ran the anti virus again and it was able to delete it

hubby had been head banging for two days on it (it was on his puter, not mine)