Fun with TurboTax

[A HERETIC I AM]

I've been using the on-line version of TurboTax for a few years now. I'm starting my taxes today and the system prompted me at one point to make sure I knew my E-File PIN. When I followed the link, a chat type window opened with a cartoon woman in the upper right, wearing a phone head piece.

It asked me to keep my questions short and to the point and offered two sample question for starters.

I clicked the one that pertained to locating my PIN and the following exchange occurred;

Tina: The IRS requires everyone who e-files a tax return with computer software to enter last year's AGI or PIN in order to verify your identity. You can't e-file without one of these numbers.
Have you transferred data from a return you prepared last year in TurboTax? (Yes/No)

You: Yes.

Tina: Great! You should be all set. TurboTax will have transferred the AGI and PIN that you need automatically. The only case in which you might need to change the data is if you amended your return using TurboTax. In that case, you need to enter the AGI from your original return (before the amendment). Did this answer help you?

You: Yes.

Tina: Do you think my answer could be improved in any way?

You: No.

Tina: I'm glad I could help. Is there anything else I can help you with today?

You: No.

Tina: If you have any other questions later, please don't hesitate to ask me.

You: Great. Thanks.

Tina: You're welcome! I'm happy to be of assistance.

You: You have nice eyes.

Tina: I'm sorry, but I didn't understand your question. Try typing ? or topics below to see a list of topics I can help you with. Remember that I'm a computer not a person so please keep your questions short and ask me only one question at a time.

You: OK. Cool. Does the ear piece hurt your head?

Tina: Sorry, I'm not sure what you mean. Try rephrasing your question to see if I can better understand you. Remember that I'm a computer not a person so please keep your questions short and ask me only one question at a time.

You: I want to have babies with you

Tina: Would you like to contact us for help?

You: Fuckin' A

Tina: I'm sorry, but I didn't understand your question. Try putting your question in different words, and I will try to find another answer. Remember that I'm a computer not a person so please keep your questions short and ask me only one question at a time. It appears that I haven't been able to help you. Would you like to contact us for help?


LOL. I love that it offered help from the home office to assist in my pursuit of internet fatherhood

[MajorChode]

1. At least it's cheaper than 1-800-BAD-GIRL

So I've heard anyway.

[A HERETIC I AM]

2. Depends on which subscription you go for.....

or so I've heard, anyway.