|
Edited on Fri Jul-16-10 03:59 PM by Jane Austin
Doc suspected a UTI based on a routine urinalysis.
Asked me to come in for another test.
I went in to the large clinic after 5 pm, so my results were called to me at my office over the weekend by the "Night Clinic". (It's the same lab, in the same location just inside the door of the large clinic.)
I didn't get the message during the weekend so I called back on Monday. No one called me back.
Waited a day, then called again, only to be told my Doc and his nurse were out of the office "for a couple of days."
I got testy, so the nice receptionist went looking for someone to call me back. Said they would as soon as they got my chart.
Nothing.
Waited a day and went in to the clinic in person and told them I was staying there until someone gave me my results.
The lab called in a supervisor who found my results as well as a doc to prescribe and a nurse to talk to me.
Turns out I do have a UTI, and needed treatment.
WTF? When my mother was my age, she was in terrible shape from a UTI that got up into her kidney. My father finally realized how sick she was and got her to the hospital.
Meanwhile, I finally got to see an outside GI doctor for other problems I am having.
His nurse called over to the clinic for some lab tests I'd had in May. On the first try, no one had ever heard of me! Her second call got the results, but really, WTF?
How many people have time to play phone tag with their clinic for a week? How many have time to go park themselves at the office and make themselves a nuisance until someone finally responds.
I also think it's stupid for a business to cause its employees to have to spend endless time on the phone trying to track down stuff. Time is money, doncha know?
I don't really want to go doctor shopping at my age, but good grief.
(Edited for typo.)
|