Bank of America, God Damn It!

[Barack_America]

Assholes just took my line of credit and cut it half. I've been with them for 11 years and they're my main source of credit.

I called them to ask why and they told me, "Oh, you're a perfect customer, but you just weren't using all of that credit".

Um, yeah, of course I wasn't. If I was I would pretty much be a financial mess.

Truth is I WAS using the available credit to build my credit score, which is now going to take a huge hit.

So I've basically been punished for having good financial sense.

They fucked themselves over with bad mortgages and decided to take it out on me. Isn't that just great.

So much for being able to buy a house this year.

So much for being able to charge any expenses for my wedding this summer, considering doing so affect my debt:credit ratio and screw up my credit score even further.

Let me just tell you how HAPPY I am to be paying tax money to BofA, giving them the chance to turn around and fuck me over.

:grr: :mad:


:rant: It was pretty much either vent here or break shit..so, yeah...thanks for indulging me.

[Laelth]

1. Righteous rant.

The whole credit card industry is in need of serious reform.

:dem:

-Laelth

[Supersedeas]

59. agreed!

[konnichi wa]

2. Actually, if they persuaded you to not buy a house with a credit card,

they probably did you a big favor. :shrug:

[Barack_America]

5. The affect on my credit score will affect my ability to get a mortgage...

...at a decent rate.

I wasn't going to charge the house.

[konnichi wa]

9. Oh, sorry I wrongly assumed that. Are you sure that will hurt your credit score, though?

Is it even reportable? (I'm just asking, I don't know)

[Barack_America]

18. Your credit score is determined, in part, by the amount of available credit you have.

And, furthermore by the amount of available credit you are using.

So you can see how this sort of thing would be a dangerous double hit to people carrying high balances.

[Texasgal]

38. *ahem*

sorry to butt in here... but..

Who in the hell buys a house on a visa?

[CoffeeCat]

49. How does this negatively impact your credit score?

My husband and I have purchased two homes. We're certainly not experts, but we've been
around the block.

We purchased both homes--and we have NO credit cards or credit-card debt. We both had
car loans when we purchased the first home, and good credit paying off student loans.

On the second home, we didn't even have car payments. We were carrying no debt.

On both mortgages--we were pretty much judged (credit wise) on our income and how long
we had both been employed. We also secured awesome interest rates.

I'm not understanding why your BofA credit line being cut in half---would hurt you
when it comes time to get a mortgage at a primo rate?

In fact, we were told that the amount of AVAILABLE CREDIT you have on all of your
cards is how you are judged as a credit risk. If you have high lines of credit
on lots of cards---that's considered a negative. Banks look at how much debt
load you could POTENTIALLY CARRY, and if it's a lot--they consider you a riskier
investment.

That's my understanding, based on our experiences. Why do you think that this
will negatively impact you getting a mortgage/decent rate?

I don't think it will at all. In fact, from I've been told--with a lower line
of credit--BofA might have just inadvertently helped you!

[ehrnst]

51. If a *credit card company* reduces your credit or cancels your card - it hits your rating

Even if it was not because of any negative or neglegent action or behavior on your part. Even if the credit card company is discontinuing the card, or you just aren't using that full line of credit.

The bit 3 credit rating companies don't take the reason why into consideration - they just categorize it as a bad mark - because it's assumed they CC companies are protecting themselves from an irresponsible or negligent user.

If *you* initiate the lower total, or cancel the card yourself, it doesn't have a negative effect on your rating. In fact it can have a positive effect - which is what you're talking about.

[whopis01]

61. About 30% of your credit score comes from your debt to available credit ratio.

Meaning if you have a total of $20,000 available on cards (your combined limits) and you have $5,000 on one card, your ratio is 25%. Now if they cut your total limit to $10,000, your debt ratio jumps to 50% ($5,000 debt out of $10,000 available) without you having done anything to actively change your score.

Strangely the available credit on regular credit cards helps your credit score while having available credit on store cards (ie, not actual mastercard/visa/amex/etc) hurts your credit score. I don't really understand that... but it is how things are.

[Iris]

3. That sucks. It could be worse; they LOVE me. I'm swimming in debt. n/t

[Barack_America]

29. Sorry about that.

:hug:

I guess I certainly don't want them to love me.

[Iris]

60. Thanks. I hate it that your credit score got screwed up.

I just can't believe the power they have over us, either way.

[NightWatcher]

4. ask them if they'll raise it for a week, then max it out and stop paying

I think that's what they want so they can beg for more bailout funds.

[RebelOne]

54. If you stop paying, the bank will have collection companies

after you. If you still do not pay they put a judgment on you. I know, it happened to me.

[customerserviceguy]

6. That probably doesn't show up right away

you could quickly apply for credit with a bank (or better yet, a credit union) that is not full of assholes. Transfer your balances to the new card, and pulverize their card, send it to the CEO, and maybe the turd will call the anthrax squad.

[tbyg52]

10. That sounds like a great idea to me.

Hope it works out.

[Tangerine LaBamba]

12. Perfect advice .........

This is the smartest thing the OP could do, absolutely. B of A is a dangerous entity right now - I'm hearing stories that are leaving my head spinning, and this one is more benign than the others.

But, yeah, the OP should definitely put those creeps behind him. And his credit score shouldn't suffer. I'd write a letter to the credit reporting agencies, documenting and memorializing this event and the conversation he had with the B of A people. I'd also enclose the letter that told him his credit line was cut in half.

This is just so damn stupid.............................

[customerserviceguy]

42. I disagree with the letter

You're memorializing some part of your disagreement with a creditor, maybe even making yourself look 'uppity', if that makes any difference to them.

I went from having to declare bankruptcy in 1996 over a child custody battle, to having a score of 774 on Equifax just a bit more than a month ago. I sure wouldn't want a letter talking about my "good reasons" for bankruptcy on file right now...

[Tangerine LaBamba]

46. I don't understand

Credit report agencies don't rank on the basis of "uppity," whatever that means.

It's not about your filing for bankruptcy - although I fail to see what that has to do with the instant matter. It's about having your side of the story attached to your credit history. That's what memorializing and documenting is all about.

Seriously, what does your bankruptcy have to do with this? And congratulations on your Equifax score, but most bankruptcies have people rebuilding their credit scores within five years. You took a long time, which must have been difficult ............

[customerserviceguy]

50. No, they don't consider your letter when figuring a FICO score

but they do make available any statement that you've provided to a lender who gets the credit report. Sometimes those things might be helpful, but I've not seen or heard of a case where it is. It just tells a potential lender "I'm willing to stand on my rights when I know what they are," and I guess I used the shorthand word of 'uppity' to describe that.

Lenders want to extend credit to docile people who will bend over for late fees, etc. I suppose that a credit union might take such a letter into account in credit granting decisions in a positive way, but you always have the option of explaining your case in a letter tailored directly to the credit union if you're trying to get them to give you a car loan and minimize a negative (such as a bankruptcy for medical expenses) anyway.

Say I had put in a statement mentioning my bankruptcy back in the late 1990's, when it was still fresh. If I were careless, it might still be there after the bankruptcy dropped off of the report in 2006. I'd still be inavertantly telling future creditors something they didn't have the right to know. Also, unless my future creditor could be assured that a problem I memorialized absolutely wouldn't come back, they might assume that I'm prone to having a relapse with that problem.

What it has to do with this case is that the OP is concerned about maintaining a high credit score, and you mention the adding of a letter to one's file, I can see a dozen ways that can go wrong for every way that it can go right. Showing that you're willing to get into a pissing match with B of A is not going to win anybody any points with a future potential creditor.

I did rebuild my score, a few years before the bankruptcy went off the credit report, I had gotten the score up in to the mid-600's. It takes years of having to deal with schlock lenders who deliberately seek out bankrupts, faithfully charging and paying, and trading up to better-quality lenders, all while having this dark cloud hovering over you for a decade.

[Barack_America]

13. Hasn't shown up yet. I monitor my credit scores like a hawk.

I don't really have much of a balance to speak of.

I guess I should look into another card. But I'm afraid that requesting any more credit might hurt my score even more.

Yuck. Guess I should get a financial advisor.

[customerserviceguy]

41. It might hurt your score

but hell, what are you trying to keep it high for? Moments like this, I'd say.

[polichick]

7. They did the same thing to me with a card I've had for 13 years...

Same reason ~ so I cancelled the card.

Then today I get a letter that says they couldn't raise my limit as per my request, as if I had called them out of the blue to raise my credit limit instead of to blast them for lowering it.

I was pissed when I called back this afternoon!

[Barack_America]

24. If they pull that shit with my call today I'm driving my ass to Delaware and kicking some ass.

I shit you not, this is how seriously I take my credit score.

I'm so sorry that they're fucking you around too.

:hug:

[Dr.Phool]

53. You won't find anybody in Delaware.

Their HQ is in Charlotte. The PO Box and charter are in Delaware for lax corporate laws.

[FightingIrish]

8. We dumped WAMU (Chase) today

We switched to a small community bank whose branch manager is a good friend. We will pay no fees for anything, get a free safe deposit box and be dealing with much nicer people. In the lobby of each branch there is a hot line to the bank CEO's office. Any customer can call him directly. No bank should treat people the way you were treated by B of A.

[Towlie]

11. Huh? "Oh, you're a perfect customer, but you just weren't using all of that credit."

That doesn't make a bit of sense. The only explanation that would make sense is that for some reason they consider you a greater risk than you used to be.

Either the person you talked to lied to you or didn't know the correct answer.

[polichick]

14. Actually BOA is doing that because they are overextended - it's been in the news.

[Barack_America]

16. Nope. He said that they're doing it to everyone.

Something about the "cost of credit being higher than it used to be".

They apparently are considering EVERYONE to be a higher risk than they were, regardless of their individual credit histories.

[customerserviceguy]

43. They see the handwriting on the wall

with the new credit card legislation, so they're slamming us all now that they've got the chance.

[Hassin Bin Sober]

33. Sure it makes sense.

They are allocating a resource, THEIR credit line, to people who may actually use it.

We just had one canceled that had zero balance and a 10k limit - no other outstanding credit other than the house.
The letter basically said: You don't use our services so let's part company as friends.

[salguine]

15. Anybody know any online sites that can evaluate banks with regard to

their financial judgment and responsibility, customer relations, consumer practices, and so forth?

Anybody recommend better banks to deal with?

[ChiciB1]

25. I Just Posted What I Was Told After I Contacted My Representative & Senator!

The Federal Reserve told me to file a complaint with OCC, Office of Comptroller of Currency. www.helpwithmybank.gov. They have an online form to fill out, but between you and me... I think I'm screwed and for NO REASON!

I don't think OCC carries much weight because when I talked to them they just said fill out the form and we'll get back to you. Didn't sound very reassuring in any way.

That's all I know, but I'm really, really mad!

[dmr]

39. Do it! The Office of Comptroller of Currency is serious business

In August, 2007, I tried to take 40 dollars out of an ATM. It wouldn't let me. To make a long story short, more than 2800 dollars 'disappeared' from my account.

Through my many conversations & written correspondence, my local bank which had been recently bought by Citibank could/would not say where my money went, nor did they seem interested in replacing it. At one point they tried to say I never had the money in the first place, but recanted when they knew they could be proven wrong. Yet, days turned into weeks and weeks turned into months. Meanwhile, outstanding checks were bouncing & I was hit with fees up the wazoo - that kept recurring. I refused to pay those bastardized fees, and opened another account at another bank.

I tried to file a police report, I called and wrote the state attorney general, - and a whole bunch of agencies - Citibank knew this, but they just continued to played dumb.

I scoured the net for what agency regulated these banks, to no avail, until I found the Office of Comptroller of Currency. They were very helpful. They started the paperwork over the phone, but could not contact Citibank without my signature & documentation. She suggested I write the bank of my complaint to the Comptroller to see what they say or do.

Within days of that letter, Citibank offered to settle, except they planned to deduct all the recurring fees. I said no, I'll let the Comptroller deal with you.

All I can say is before the Comptroller did get involved, I had a check in the mail for the full amount.

There must be a big fear factor with the Comptroller of Currency because after nearly a year of battling a Goliath bank, they jumped through the hoop at the mere mention of their name.

One more thing, a few weeks after my phone call to the Comptroller, Federal agents came to interview me and view the original documents.

Here's their web site: http://www.occ.treas.gov/

Consumer Complaints and Assistance http://www.occ.treas.gov/customer.htm

[ChiciB1]

62. Sorry For The Late Reply... Was Working & Got Home &Had Things To Do....

Just wanted to thank you for your reply. It gives me some hope. I've been soooooooooo pissed about this since last week.

I was also told that I wasn't a big credit card user by Chase, but I do use the card, just not for everything. I keep my balance low, but feel like I'm being penalized because I'm a "good" customer but they want me to use the card more. So I got socked with almost a 4% interest hike!

I worked hard to get that low interest rate and then Chase took over and I'm getting screwed!

Thanks again!

[stevedeshazer]

17. Dump the bank and join a credit union

Never had a problem and been with them for 25 years.

I worked for a bank for a couple of years as a credit card supervisor. Worst job I ever had. I threw up almost every morning before going to work.

Bankers are thieves; they hire unsuspecting employees and isolate them from reality with training, which a few of us identified as Special High Intensity Training (S.H.I.T.).

I quit/was fired. One of the best days of my life.

[ChiciB1]

66. My Credit Union's Interest Rate Is Higher Than What Chase Raised Mine To.

I checked into it and was really surprised. My rate with Wamu was 6.49% and Chase raised it to 10.24% last month!

I HAVE GOOD CREDIT too!

[Ilsa]

19. Most of my business is with Wells Fargo. They've been pretty decent to me. Good luck. nt

[Barack_America]

21. I opened the card with MBNA. Never had a problem with them.

But since BofA took over it's been nothing but grief.

In addition to this, their newest scam is to change around your payment due dates to try to trick you into a late payment. Some months 10 days earlier than normal, some months two payments required in the same month, etc.

I actually called them and got my payment due dates for the next six months. Wouldn't you know, I ended up with a different due date the very next month.

[Ilsa]

34. You really need to move your business asap. See what you can do tomorrow

about moving your bank account and getting anew credit line.

[Barack_America]

36. I can't close it, it's my oldest account.

That's a big credit score no-no.

And they know it too, which is exactly why they did this to me. What else was I going to do but keep the account open?

I am looking into getting hooked up with the credit union on campus though for another account.

[customerserviceguy]

44. That's a good point

but surely you have a second oldest account that's pretty good, as well? It might even be an old car loan that you paid off ages ago, but is still being reported.

In any case, the only way you should cancel them is if they start to assess an annual fee for the card. I got pissed at American Express for refusing to raise my credit limit (wanted to boost my score a bit higher), but I decided I would be cutting off my nose to spite my face if I stopped using them for routine stuff like cell phone, gasoline, and groceries that I pay off in full every month anyway. I get six Hilton HHonors points for each buck I run through them from all of the above, and I know a great place that I can stay for the lowest level of points when I go back to visit my family and friends in the Northwest.

Just the spending I run through them for a year is easily enough for a one-night stay in a Hampton Inn that normally costs at least a Franklin a night. I use Live Search Club to build up American Airline miles that transfer one-to-two to get even more Hilton HHonors points. This last Thanksgiving, my lady and I got a week at the place for zero cash out of pocket except the tip we left the maid!

[CakeGrrl]

20. They did exactly the same thing to my limit, but

I'm not sure about your credit score taking a hit. It had better not, because I know it's based on several things, but I don't think it's so much about how much you CAN spend, it's about how much you're actually extended and how timely and how much you're able to pay back.

If my score takes a hit for something they did, they'll hear from me.

[polichick]

22. They assured me that mine won't take a hit - hope that's the truth.

[Barack_America]

28. Be careful, I don't see how that's possible.

At the very least, it will affect your debt:credit ratio for balances on any other cards you are holding.

That's why I just paid down my citicard big time and will pay cash for all wedding expenses, I guess. Which is fine, but my mother is out of work in Florida and I worked hard to set aside money to move her up to Philly. And now I'm going to have to briefly tap into that for this stupid wedding. I feel so selfish. :cry:

This is the article that struck fear into my heart.

http://www.usatoday.com/money/perfi/credit/2009-03-05-economy-credit-scores_N.htm

[polichick]

30. I'm not sure it's possible either - and that article really is scary...

I'll get a credit report in a couple of months to check it out.

Be good to yourself - it's not your fault. :)

[customerserviceguy]

45. Yep, that article is a bit scary, but there's some things to remember

Always use each credit card once a year, at the minimum. Even if its for something you pay off in full, they're less likely to cancel it if they think they can make some money off of you.

Also, let's face it, after this recession, very many Americans are going to wind up with much lower credit scores as foreclosures and bankruptcies mount up. Even if your score drops from a 750 to a 725, you're still going to be in a LOT better shape than a lot of folks. Other people with high scores are simply not going to be applying for much credit, and since the beast needs to be fed continuously with new borrowers, you're going to be golden.

The credit crunch will not last forever, and with the things you're doing, you will remain at the top of the heap of people who want to borrow. Again, if you don't see yourself needing to open up new lines of credit in the next few years, why worry much about it? New applications for credit drop off the report after a year, any credit you get now to replace the piggish banks like B of A will go from being a possible negative to a definite plus in a year, and you'll be golden again.

Otherwise, it's like virginity, what are you saving it for??!! :)

[ehrnst]

52. Check your credit score - if your credit company lowers your line of credit...

as opposed to you lowering it, then, yes, the big 3 credit rating companies may see it as a mark against you.

They don't check the reasons that CC companies adjust your line downward, they just see it as the CC company protecting themselves from an overspender.

Check it out now, and raise holy hell if they did. You will need to.

I proactively reduce my credit limit every time they try to raise it.

[ChiciB1]

67. They Had A Person On C-Span This Week Talking About This & She

said that your credit score WILL take a hit if you close out an account! She said that THEY know it too but most people don't!

That's why I'm going to "fight back" with everything I can find to fight with!!!

[ChiciB1]

23. Just Had The Same Thing Happen To Me! My Interest Rate Was 6.49% BEFORE

Chase took over WaMu, now it's 10.24% and when I called them they said they COULD DO NOTHING ABOUT IT! I called my Representative (Vern Buchanan) who told me to call Federal Reserve, which was NOT the place to call. The referred me to the OCC, Office of Comptroller of Currency who will "review" my complaint! Rots of Ruck I say, they have NO authority to do anything! I called Senator Bill Nelson and they told me to write them a letter. Gee, talk about a run around!

Chase ADMITS I'm a very good customer, never late and I keep my balance low. AND I always pay at least 4 times the minimum payment.

And here's another kicker, in fine print on the back of the statement. It says if there is a "V" beside the APR rate, that means THEY can change the rate at any time they want!

When I talked to them they said I could close out my account if I wanted... but another cute little thing about that is this... If you close out an account it goes AGAINST your credit rating! I'm so mad about this and even though I'm trying to do all I can to make as much noise as possible, I think nothing I do will make ANY difference!

I checked into getting a different credit card to pay this one off, but the rate for a new account is 15.5% at my credit union! How in the world did they come up with this idea of PUNISHING good customers! I'm still fuming from last week!

[Dr.Phool]

55. I have a prime rate card with Chase, that I carry a balance on.

I also have 2 other cards with them with a zero balance, and I haven't used them in years.

I got a letter saying that they were going to raise my rate from prime, to prime plus 4 or 5%. I called them and tod them that if they did raise the rate, I was going to close all 3 accounts, and pay off the balance.

It was supposed to happen in March, and I kept monitoring the account online. Nothing changed. The last closing date, a couple of weeks ago, I checked, and the rate was still prime. So, I sent my usual payment.

Last week, I got a letter saying that I was sent the letter "in error", and to disregard it, my rate would remain the same.

Fuck 'em. I know what I'm dealing with, and as soon as I pay off the balance, I'm canceling all 3 accounts any fucking way. They need me more than I need them.

[ChiciB1]

63. I Demanded To Talk To A Supervisor & Even She Told Me She Couldn't

do anything for me. They said that the rate was raised and since I didn't say anything until last week, that I was "informed" about the rate hike in my last statement!

I also have another card with them with a zero balance that I don't use. I'm going to try to fight this. Unless I get something in the mail asking me to transfer my balance for 0% I can't find another company that's lower than the 10.24%!!

They just want me to charge more and I don't want my balance to go over a certain amount. I don't have a lot of credit card debt, just this card, but with the way things are today you almost have to have a credit card to do certain things.

And then there's the stigma of NOT having a credit card... people wonder WHY you don't and think you have "bad" credit! It's CRAZY and simply WRONG to have them do this!

[ChiciB1]

64. Oh, And I NEVER Got A Letter Telling Me They Were Going To Raise My Rate Either... n/t

[Faygo Kid]

26. Couldn't agree more. They are out of control, and with our tax dollars.

Jerking me around, too, after years of a sterling payment record. Almost done paying down my credit cards, then they can shove it. I have huge limits on my credit cards, and I know they are going to cut those credit lines because I haven't used them in years. Too bad. I'm paying the fuckers off anyway, and getting out.

The Administration and Congress need to do something about Bank of America.

[islandgirl808]

27. i closed all of my BoA accounts

their stupid fees are ridiculous. switched to a local bank and i am now a very happy customer.
did you try checking other sources?

[polichick]

32. Did your credit rating take a hit for closing your cards? I closed my BoA account...

...and someone told me that would hurt my rating.

[RB TexLa]

31. People in the banking industry have told me for a long time to never let a credit account

sit unused or at the same percentage for more than a year.

For store cards they say use them at least once a year, buy something you are buying anyway and pay it off. For lines of credit or credit cards if you don't use half or any of it, take some hold it and pay it back over 2 to 3 months. Back when they did low percent cash advances on credit cards you could just write yourself a check put it in an interest bearing account and pay it back with usually some left over to keep.

They don't reward people for being practial.

[debbierlus]

35. Wamu raised my rate 9% for NO reason a few months back -

NONE.

I was not late on it, ever and I was not late on ANY other credit card or loan either.

I called & asked, and they stated they couldn't give me the reason over the phone, only through a letter.

Credit scores are BULLSHIT. They are rigged so that NO ONE can win, no matter how responsible.

I can't believe what recently passed for credit 'reform'. They still can act as loan sharks charging obscene interest.

[ChiciB1]

68. Same Thing Happened To Me... I'm All Over This Thread Right Now...

especially about CHASE!! I'm soooooo mad and Chase is acting like I did something wrong! Never late and al sways pay way more than the monthly payment!

Just wanted to keep the account going... to have one!

[DS1]

37. I dumped them in February. Never looked back. I know a guy in IT there

and he says they've been losing customers left and right, and have seriously engaged in customer happiness since. However it was too late, and even if they did nullify a lot of charges on my account which were stupid and their fault anyway, it wasn't enough. I was out. I found a local bank and that was that.

[Canuckistanian]

40. Email your story to Bernie Sanders

I'm serious.

Go here:
http://www.sanders.senate.gov/qa/creditcards.cfm

[heronkid]

47. Still in favor of bank bailouts?

Not only have you been screwed by the bank, but you're going to have to pay more in taxes to pay for the bailout.
Welcome to America, where there is no difference between the Dems & Reps.
It's all about power for select groups and managing the expectation of the masses.

[Catherine Vincent]

48. Speaking of credit score..

Why do we have to pay to know our credit score? I understand paying for our cr report but our score?

[Bluenorthwest]

56. B of A did similar things to me

and I was also a flawless customer. The same day they jacked me, I opened the paper to read that they were asking for billions because they had a feeling they were going to be getting lots of credit card defaults! They were jacking up interest rates, lowering limits without warning, and then bitching that some people could not handle the shakedown and might default.
B of A is coloring my entire outlook on the Geithner plan, and on Obama. Can not help it. B of A was my bank, my father's bank, and it was considered a part of our life. Now I see them as crooks, pure and simple.
Actions need to be taken to protect people from these banks, yet all I hear about is how the people need to give the banks more and more money, with nothing in return but spit in the face.

[KatyMan]

57. Get secured credit cards

and only use them once a month to keep them current (like pay the electric bill or something). Pay them off every month. Only use credit to buy a house or car. Pay cash for everything else. You're much less beholden to 'the man' that way :)

[lawwolf]

58. Same thing happened to me

I just got off the phone with a credit counselor from the Clark Howard Show. She said the effect it will have on your credit depends on how you were using it. You sound like you have the same situation as me. I've had the card since 97 (started as MBNA), and use it to pay for gas and pay it off at the end of each month. They had me at a $30,000 limit and slashed it to $15. She said in that situation it shouldn't have more that a couple of points effect on your credit. The only way it would have a big effect is if you had carried a big balance and they did that because then the amount of your credit you used would go up. Hope that helps to put you at ease some.

[1]

65. i don't get the anger here. i get angry if they jump my interest rates...

raising my interest rate is not fair, after being a loyal customer.

but cutting back on credit lines is just a banks way of handling their available credit in the current market.

they only have so much to lend. they adjust the available credit lines to all of their customers to meet what they can loan.

it does not effect your credit score.

it is just a reflection of what they have to offer to all of their customers. don't take it personally.