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UPDATE: Server issues, glitches, maintenance, etc

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Home » Discuss » Archives » General Discussion (1/22-2007 thru 12/14/2010) Donate to DU
 
Elad ADMIN Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:30 PM
Original message
UPDATE: Server issues, glitches, maintenance, etc
Edited on Thu May-10-07 07:30 PM by Elad
As most of you probably know, we've had some significant downtime today. Part of this was due to unexpected glitches, but most of it was due to maintenance. Unfortunately I was not able to complete the maintenance, and we decided that it would be best to work on this during late-night hours, and over the weekend, so as not minimize the impact of the downtime.

PLEASE BE AWARE: There will be periods of downtime over the next several days, probably at least through the weekend. I will do my best to make these periods of downtime as short as possible and during slow hours.

Over all, I'm actually very optimistic on the progress we've been making. It may not have seemed like it today, but we're made some significant improvements and I believe we're getting a handle on the problem. We've definitely isolated the two main issues; a) the crashes that result in the site being unavailable for a period of time, and b) the database glitches that produce "bug reports." I do not want to go into technical detail, but again, we do believe we've isolated the source of these problems and I believe we can fix them in the near future. Unfortunately, some of the fixes take a long time to process due to the massive amounts of data stored in our database.

Finally, the admins would like to reiterate that we're just as frustrated as you are with all of this, probably even more frustrated. However, we are dedicated to solving these issues permanently and we're confident that we're well on our way to doing just that.

Thank you all so much for your patience and support.
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OPERATIONMINDCRIME Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:30 PM
Response to Original message
1. I Trust Ya. I Know You Guys Will Have DU Back Better Than Ever.
By all means, take whatever time you need. We'll all be here waiting!

:yourock:
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sniffa Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:31 PM
Response to Original message
2. CALL CONGRESS RIGHT FUCKING NOW!!1!!!1!1!
CONYERS NEEDS TO START INVESTIGATIONS IMMEDIATELY!!1!
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Tyler Durden Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 09:24 PM
Response to Reply #2
26. I'm never gonna live that down, am I?
Back in the "Stone Age" of DU, I got Front Page almost a dozen times, and wrote what I though was some cool shit.

What do people remember?

Yup. Ah me.
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piedmont Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 11:39 PM
Response to Reply #26
34. Wow! You started that meme?!
I feel like I should get an autograph or something.
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piedmont Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 11:42 PM
Response to Reply #34
35. .
Edited on Thu May-10-07 11:42 PM by piedmont
whoops, posted in wrong place
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Tyler Durden Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-11-07 07:16 AM
Response to Reply #34
42. Guilty
I decided to stop feeling embarrassed about it a while back. I'm too old to be that sensitive, so I might as well take credit for it, since I said it.
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Mind_your_head Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-11-07 12:07 AM
Response to Reply #26
38. Shhhhhhhh.......
Most people prolly don't remember *who* said it.....just that it was funny :hug:
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Tyler Durden Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-11-07 07:18 AM
Response to Reply #38
43. I have to grow a thicker skin anyway.
S'okay. Everyone should be remembered for SOMETHING.
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malaise Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:31 PM
Response to Original message
3. We've got your back
Thanks for the info.
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Pithy Cherub Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:32 PM
Response to Original message
4. Cue Promises, promises, Promises Muzak!
Keep Swingin for the fences, even when we in the :popcorn:Gallery are whining!

:bounce: Will this emoticon, break it again...:shrug: Nope! :woohoo:
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Bluzmann57 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:32 PM
Response to Original message
5. Glad I'm going out of town
That'll make it less painful. And Happy Mothers Day!
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babylonsister Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:32 PM
Response to Original message
6. Thank you all for your hard work! We'll be hanging in there with you! nt
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TahitiNut Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:33 PM
Response to Original message
7. Hang in there, Elad. You're doing good.
(I know how it feels.)
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EV_Ares Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:35 PM
Response to Original message
8. Thanks for the update Elad, appreciate the work and upgrades.
Looking forward to the finished product.
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rubberducky Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:38 PM
Response to Original message
9. DU Withdrawal was getting intense!!
Thanks, I know that you are doing your best!! If a fundraiser would help DU`s situation, please let us know.
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Adelante Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:40 PM
Response to Original message
10. You're doing great, Elad
Don't worry too much.
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rasputin1952 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:40 PM
Response to Original message
11. Thanks Elad...I was wondering if you guys booted me off...
:D

Keep up the good work, and I'll try and keep the withdrawal down to a minimum when you're down...:pals:
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A HERETIC I AM Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:42 PM
Response to Original message
12. Irony note: I clicked on this thread 5 minutes ago and got a "website unavailable" response
Hee hee hee....

Elad, I don't envy your job one iota. You do a spectacular job, the site looks great and your efforts are obvious with every hour of DU's operation.

I think it is kind of funny that after being down for 3 hours or so, when i clicked on this thread to learn the explanation, the site was down again!

Man......that sucks!

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question everything Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:44 PM
Response to Original message
13. Oh, there are some improvement
At least I am getting a message that a connection cannot be made and if I wait a few minutes, I can log on.

Last week, I think, the wheel was just spinning and nothing was happening.

Thanks, Elad, for whatever you can do.

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karlrschneider Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:48 PM
Response to Original message
14. I want instant gratification! Nothing less will do!
Hey, it's all good. :-)
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johnnie Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:50 PM
Response to Original message
15. When you guys are done...
Can ya swing by to rotate my tires and change my oil?
Thanks
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Poiuyt Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:51 PM
Response to Original message
16. Thanks Elad. I was starting to get the shakes there for a while!
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emilyg Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 11:31 PM
Response to Reply #16
33. Me2
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Beaverhausen Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:51 PM
Response to Original message
17. Thanks Elad. You guys do what you have to do
:loveya:
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EFerrari Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:55 PM
Response to Original message
18. When you're done with this, can ya please fix the screen door?
Thanks, Elad.
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Raine Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:57 PM
Response to Original message
19. THANKS for all the hard work and
time you give to keeping a great site running. :thumbsup:
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pinto Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 07:58 PM
Response to Original message
20. Thanks for the update Elad.
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iamahaingttta Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 08:09 PM
Response to Original message
21. You guys are the best...
We're not mad at you.
Really!
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never cry wolf Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 08:33 PM
Response to Original message
22. I have a proposal as a makeup and payback
That you guys should provide the most informed message board with the latest news and the most intelligent posters and, get this, you do it for FREE!!!! how about ya try that for a week or so to pay back for the loss of all the.... um... free, informed message board filled with intelligent posters....

oh, nevermind... carry on....

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whistle Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 09:01 PM
Response to Original message
23. I hope you aren't using RNC servers
:hide: :yoiks: I'm glad DU is back up
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BlooInBloo Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 09:06 PM
Response to Original message
24. Thanks for all your work.
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madrchsod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 09:21 PM
Response to Original message
25. i was forced to go to free republic to get the latest news
but i could`t find any....here`s a good way to get rid of that pesky data


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piesRsquare Donating Member (960 posts) Send PM | Profile | Ignore Thu May-10-07 09:32 PM
Response to Original message
27. Whew! Glad to know it wasn't because of ME!
I was on DU into the wee hours of the morning (California time), and then attempted to post a reply on a message thread...

Wrote my reply, then hit "Post message". Got a bug report, then attempted to go to the home page and got two sentences of garble. Repeatedly tried to access DU (even tried different browsers) and kept getting the same garble.

I was terrified for hours...was afraid I had killed DU!

So glad I didn't!

Thanks for all the work you guys do...love this site!

-Pi
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MGKrebs Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 09:35 PM
Response to Original message
28. It's a bit of a shock to not be able to get here.
And I don't even post that much anymore.

Which gives me an opportunity to thank you guys for building such a fantastic destination.
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Canuckistanian Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 10:11 PM
Response to Original message
29. We appreciate your efforts!
Thanks again.

:hi:
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datadiva Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 10:30 PM
Response to Original message
30. You guys are the greatest
Just bear with us if we show symptoms of withdrawel. :)
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mntleo2 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 11:01 PM
Response to Original message
31. One Neat Thing I Liked Was ...
...when I tried to go to DU, there was a message where DU usually is that told me what you were doing, this helped a lot to determine that it was not my connection, I did not type something wrong, etc. I really liked that and hope you continue to do that. You guys are doing a great job, just wanted to give you that feedback and how much it helped.

Cat In Seattle
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Decruiter Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 11:12 PM
Response to Original message
32. Thanks for the great job you all do. I logged on this evening and
the message about DU being down until 8:30EST this evening and I looked to my SO and said now where I go for real news?

Take care, lots of deep breaths and I have the utmost faith in your ability to fix whatever seems to be ailing DU.

Peace
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piedmont Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 11:43 PM
Response to Original message
36. It was uppityperson's 600-reply megathread, wasn't it? nt
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uppityperson Donating Member (1000+ posts) Send PM | Profile | Ignore Sat May-12-07 01:05 AM
Response to Reply #36
45. I didn't mean it, was supposed to be a quick 1-off post.
Attempt to pass blame on to those that replied, like poster being replied to.

Acknowledging minimal posting last day due to inability to write succinctly and pointedly combined with desire to avoid contributing to flamewars elsewhere. In other words, recognizing futility of much of past posting behavior.
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chknltl Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-10-07 11:50 PM
Response to Original message
37. Remember what happened after the NY blackout?
In about 9 months there are going to be a whole lot of brand new Democrats!!!! Not quite old enough for the 2026 mid-terms but just right for 2028 Presidential Election...very sneaky there guys, very sneaky! :tinfoilhat:

(Actually I am willing to bet this will cause a small bump in pregnancies among the DUers...a study should be done by someone here)

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Triana Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-11-07 12:11 AM
Response to Original message
39. Thanks, Elad and DU Admins...
...for ALL you do to keep this place running!

:hug:
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Kat 333 Donating Member (312 posts) Send PM | Profile | Ignore Fri May-11-07 01:52 AM
Response to Original message
40. "absence makes the heart grow fonder"...
:grouphug:
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avrdream Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-11-07 04:00 AM
Response to Original message
41. Big Ta!
All the way from Australia, I thank you. I miss American news and tend to go to DU first each day to see what is going on. I missed you yesterday.
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Grateful for Hope Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-11-07 06:29 PM
Response to Original message
44. Thank YOU for all that you do for this site
One thing I have been wondering is if the change to the home page has contributed to the problems we are now seeing. It is a very busy home page, and, while it loads quite quickly, the underlying resources required to populate it might be taxing to the server.

Just a thought, and, I am sure, not a thought that you haven't already given consideration to.

Thanks, Elad!
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muriel_volestrangler Donating Member (1000+ posts) Send PM | Profile | Ignore Sat May-12-07 03:58 AM
Response to Original message
46. The titles of journal entries in the MyDU Journal tracker are now all blank
I still see the name of the DUer on the left, and can click that to get the whole journal; but there's a blank space where the link to the individual journal entry used to be.

Is this intentional, a temporary blip while the reorg is being done, or a bug?
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