Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

After many years as a customer, I just called and cancelled my Sirius/XM subscription.

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
This topic is archived.
Home » Discuss » Archives » General Discussion (1/22-2007 thru 12/14/2010) Donate to DU
 
onehandle Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:46 PM
Original message
After many years as a customer, I just called and cancelled my Sirius/XM subscription.
Edited on Mon Dec-06-10 04:45 PM by onehandle
The operator noted why and said that they do read customer feedback, especially on cancellations.

She said it was the first call she had received on Dr. Laura, so it probably won't make a difference.

Except to me.

On edit: I don't want to come across as sanctimonious by posting this. Truth be told, I am streaming any of thousands of radio stations and listening more to my own music on my iPhone in my car these days, and was using Sirius less and less. So if you still have or need satellite radio, I am not judging you. If I did not live in a 'big city' with so much cellular and WiFi coverage, I would have found it more difficult to cancel.


Printer Friendly | Permalink |  | Top
sarcasmo Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:48 PM
Response to Original message
1. We canceled when they starting having DJ's. To me it was all about not having some talking
head spewing their opinion before they played a tune.
Printer Friendly | Permalink |  | Top
 
RockaFowler Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:48 PM
Response to Original message
2. I'm paid up until January
I'm gonna cancel it at that time, too. Same reason for me. I can't believe they would have that witch on the air. Oh woe is me!! Shut up you fool!!
Printer Friendly | Permalink |  | Top
 
GodlessBiker Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:49 PM
Response to Original message
3. They have been trying to get me to subscribe after my free 6 months...
and I told them no because of that racist, bigoted, and hateful so-called doctor.
Printer Friendly | Permalink |  | Top
 
northoftheborder Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:08 PM
Response to Reply #3
14. Dr. Laura's is not the only program or station on there.
Talk Left (167 on XM) C-span, BBC, two NPR's, various sports (such as tennis which isn't always covered on TV, and golf). I couldn't live without my XM. I know there are odious stations and programs on there, but there is plenty which you cannot find ANYWHERE else. My main objection is that there are some stations which you have to pay extra to get, which I'm not going to do.
Printer Friendly | Permalink |  | Top
 
hlthe2b Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:50 PM
Response to Original message
4. Given all the crap on their TWO RW stations (while the Left gets 1)
I would have canceled long ago, had it not been for them adding back MSNBC. The Progressive station on XM includes content I would hardly call liberal, BTW, including Alex Bennett.
Printer Friendly | Permalink |  | Top
 
donco6 Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:03 PM
Response to Reply #4
13. The Left station on Sirius is TERRIBLE!
OutQ is far better for liberal content. I can't even listen to whatever the he'll their station is called.
Printer Friendly | Permalink |  | Top
 
northoftheborder Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:10 PM
Response to Reply #4
15. I agree, Alex Bennett is odious.
Edited on Mon Dec-06-10 04:12 PM by northoftheborder
I have written XM protesting the existence of his show on 167. He is misogynistic, crude, boring, shallow, with a shoot from the hip type of opinion, can't stand him and his show cohorts.
Printer Friendly | Permalink |  | Top
 
leeroysphitz Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:37 PM
Response to Reply #4
24. Yep. I wish Alex Bennet and Lynn Samuels would both retire.
Samuels' shrill, high-pitched shriek of a speaking voice is beyond the pale totally unlistenable. I would say whether or not I agree with her opinions but I've never managed to listen to her long enough to hear one. JMO BTW
Printer Friendly | Permalink |  | Top
 
patrice Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:50 PM
Response to Original message
5. Oh no! I was just thinking about moving to them, to get away from cable tv.
Printer Friendly | Permalink |  | Top
 
RKP5637 Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:54 PM
Response to Reply #5
8. I switched to roku.com and never looked back to cable tv. n/t
Printer Friendly | Permalink |  | Top
 
hlthe2b Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:55 PM
Response to Reply #8
10. tell me about roku.com...
please.
Printer Friendly | Permalink |  | Top
 
RKP5637 Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:18 PM
Response to Reply #10
19. Their web site is pretty descriptive, but here's some info. ...
http://www.roku.com/

The cost of the player is about $60, but they have several models. That's all you pay Roku, is for the box. It's basically a small computer that streams audio/visual content. For example, you can use Netflix for about $9/mo. Stream all of the videos you want, and if it's not yet online they'll send you the DVD. There are a number channels(services) available spanning all types of media. If you click on "What's On" at the top of their website it shows the content you can subscribe too, and they are adding more and more.

Basically it works off your broadband connection via a router (not included). It has a wi-fi antenna built into it ... also your ethernet cable can plug directly into the Roku box.

Their web site has lots of information on it ... the one here works extremely well.

http://www.roku.com/


Printer Friendly | Permalink |  | Top
 
hlthe2b Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:32 PM
Response to Reply #19
23. Thanks... won't work for me currently...
as my "broadband" consists solely of a multi-access Sprint overdrive 4G/3G device. I need to remain pretty mobile for my small business and right now that was the cheapest way to meet all my basic needs.
Printer Friendly | Permalink |  | Top
 
RKP5637 Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 05:08 PM
Response to Reply #23
25. Yep, all of this technology is fortunately giving us a lot of options. n/t
Printer Friendly | Permalink |  | Top
 
patrice Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:55 PM
Response to Reply #8
11. I will check it out. I am sooooooooooo tired of paying for so much that I do not want.
Printer Friendly | Permalink |  | Top
 
ejpoeta Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:16 PM
Response to Reply #11
18. we did that math and figure we have been watching about 10 channels on satellite
and that is including the kids channels!! i watch history/history international, discovery, science, DIY, usa TNT and the kids watch their kid channels. hardly seems worth $100/mo.
Printer Friendly | Permalink |  | Top
 
RKP5637 Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:30 PM
Response to Reply #11
22. See #19. I put some info there. I also watch KO and Rachel on Roku, for example. Right
now Roku is having a problem with dropping the last 15 minutes or so of 1 hr MSNBC shows, but they're working on it and have isolated the problem. These are commercial free.

If you click around on their website it'll give you a pretty good idea of what Roku is/does.

http://www.roku.com/


Printer Friendly | Permalink |  | Top
 
ejpoeta Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:13 PM
Response to Reply #8
17. we just purchased two roku units to be here by the end of the week. and our directv is gone
after this billing cycle ends. still trying to find stations though.... probably end up with hulu plus. but scared and excited at the same time. hard to imagine life before satellite tv. i know there was one. the roku and an off air antenna, netflix and possibly roku....
Printer Friendly | Permalink |  | Top
 
hlthe2b Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:55 PM
Response to Reply #5
9. Buy it for the music....
Edited on Mon Dec-06-10 03:56 PM by hlthe2b
if you really want it. The progressive programming has not been very good for a long time, but I have a subscription that ends in March.

I listen to MSNBC at night (no cable) and occasionally to XM 167 (the progressive station) during the day for Thom Hartman and Ed Shultz, but I could listen to either of them online or terrestrial radio. The "progressive programming" is very uneven. As I mentioned up top, Alex Bennett (who was a Sirius staple) was thrust on us and I find him only marginally progressive, but maximally narcissistic and non-entertaining. My dog absolutely freaks at the Stephanie Miller show (no exaggeration--she HATES the sound effects), so we do not listen to her at all.
Printer Friendly | Permalink |  | Top
 
RKP5637 Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:52 PM
Response to Original message
6. I've never had it and never will now knowing they air the likes of her. n/t
Printer Friendly | Permalink |  | Top
 
negativenihil Donating Member (772 posts) Send PM | Profile | Ignore Mon Dec-06-10 03:53 PM
Response to Original message
7. i miss XM
but i canceled my subscription shortly after the merger with sirius. I literally woke up one morning to find every single of my main pre-sets changed into different channels (Lucy, Liquid Metal, Fungus). I really really miss the old XM days :(
Printer Friendly | Permalink |  | Top
 
hlthe2b Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 03:57 PM
Response to Reply #7
12. Yes... XM subscribers definitely got the short end of that merger
Printer Friendly | Permalink |  | Top
 
onehandle Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:10 PM
Response to Reply #7
16. At the time of the Merger, my wife had XM and I had Sirius.
So we got the best of both worlds. She also cancelled hers shortly after the merger. Over time, Sirius killed much of what I liked about it.

I blame Howard Stern. When Stern came on board and 'saved' satellite radio, I saw it as a good thing in many ways. Sadly, his listeners came with him and they affected programming adversely.

Now Sirius/XM's central demographic are infantile middle-aged dudes.

Printer Friendly | Permalink |  | Top
 
11 Bravo Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:21 PM
Response to Original message
20. It may have been the first call SHE received, but it damned sure wasn't the first call THEY received
I did the same thing and gave the same reason last week.
Printer Friendly | Permalink |  | Top
 
onehandle Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 10:43 PM
Response to Reply #20
26. Here's hoping. nt
Printer Friendly | Permalink |  | Top
 
valerief Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 04:28 PM
Response to Original message
21. I only listen to Real Jazz, Talk Left, and occasionally Radio Classics.
The rest is unappealing or right wing.
Printer Friendly | Permalink |  | Top
 
KansasVoter Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Dec-06-10 10:44 PM
Response to Original message
27. I love XM Radio channel 167 - Left
Printer Friendly | Permalink |  | Top
 
DU AdBot (1000+ posts) Click to send private message to this author Click to view 
this author's profile Click to add 
this author to your buddy list Click to add 
this author to your Ignore list Fri Apr 26th 2024, 07:24 AM
Response to Original message
Advertisements [?]
 Top

Home » Discuss » Archives » General Discussion (1/22-2007 thru 12/14/2010) Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC