|
I've been complaining about my bank (Key) because according to my arithmetic my account was off by $4.00.
Well, Key is now charging $2.00 for a paper statement, so that accounted for $2.00 of it. I'll keep that feature because I don't feel comfortable with online banking at this time.
In addition, when I obtained my balance from customer service, it was given to me in the morning. That evening, the account statement was cut. Key's ATM fees are not taken out until the moment the statement is cut, so there was a $2.00 fee from four weeks prior that was not included in the balance given to me by customer service.
I guess I can look at it in a good way... At least my arithmetic was accurate.
And, I'm really glad I didn't go down and scream at them until I had a look at my statement.
:dunce:
|