Fraudulent Emails Appearing to Come from NACHA (Action Requested)
Ensure that Frontline Staff Understand Sustained and Evolving Nature of Attacks
Action Requested
NACHA requests that financial institutions, billers, and payment providers ensure that their frontline staff — those who interact with customers — understand the sustained and evolving nature of these attacks. Organizations may wish to consider designating a focal point to coordinate communications and awareness internally and with customers. Kindly instruct customers to forward fraudulent emails they receive that appear to come from NACHA to abuse@nacha.org for analysis.
Background
Further to previous Members Memos and notices made available on our website since February 2011, NACHA has been the victim of sustained and evolving phishing attacks in which consumers and businesses are receiving emails that appear to come from NACHA. The attacks are occurring with greater frequency and increased sophistication. Perpetrators may also be exploiting email addresses recently stolen from Epsilon.
These fraudulent emails typically make reference to an ACH transfer, payment, or transaction and contain a link or attachment that infects the computer with malicious code when clicked on by the email recipient. The contents of these fraudulent emails vary, with more recent examples including a counterfeit NACHA logo and the citation of NACHA’s physical mailing address and telephone number.
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http://www.nacha.org/news/newsDetail.cfm/RecentBusinessNewsID/236coincidence that it just arrived?