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Not too long ago I bought a product and it is not functioning as advertised.
Me and some other customers put a lot of time, and in some cases, money, into purchasing it.
The advertisement promised me that if I bought it I would get a lot of things - the end of torture, wars, end of DADT, public option, end of tax breaks for the rich, looking out for the poor and the unemployed, putting the people ahead of corporations, more money for clean energy, a change in many policies that previously were atrocious - and while I did get some of what I paid for, the major things I thought I would get are still not delivered on.
I am thankful for what I did get of course, it is really, and I mean REALLY, better than that old product I did have, but it is not what I ordered, and I am hoping my warranty is still good because there are times, like today, that I want a refund.
Not that I want to fully replace the entire product, just the parts that I am unhappy with. The part where Mine safety bills are not defeated, the part where we send less people into war, the part where we tax the poor more (schip, etc), where we give more breaks to big companies while letting poor and unemployed people suffer, where we don't give out more deep sea drilling permits, the part where poor and middle class cannot afford health care and to fix it we tell them to buy insurance or they get fined, etc and so on.
I don't mean to complain, it can always be worse and I should just say thank you for what you did and didn't do - I should be happy when someone who is gay is kicked out of the military where they were risking their lives to save mine because, someday, maybe, they won't be kicked out. At least now I know we can hope there will be change there, unlike before where we had no hope. So I am thankful for the hope.
I know I can't return what I bought, but do you think maybe there is an upgrade I can download? One that actually fixes the problems created from previous versions? Not one that says it has a lot of patches and fixes, but actually has them?
I DO like my newer version - HELL yes I do. My old version crashed daily, at least now I have some improvements. Guess I will wait until the next version comes out and has the upgrade I need. I have automatic updates turned on. So maybe, just maybe, over time the bugs from all the previous 8 years of my software nightmare might get fixed.
Please tell the developers to hurry though, because some of us cannot wait any longer. Tell them to just scrap the old version, make a stand, and write a whole new operating system and bring true change so that me and others can continue on. Not sure how many more times we can reboot and hope that doing so will fix the problems.
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