Spam from Amazon?

[question everything]

I don't use Amazon. Spouse does and, of course, we both have the same IP address.

A few weeks ago I used spouse's account on my desktop computer to purchase a TV installment of "Shetland" (was easier to watch on my screen than on spouse's Macbook).

Today I found an email from Amazon: We have temporarily suspended your account and your access to online if you fail to update now

and then a large square: Update Payment Information.

Out of curiosity I expanded the header. Cannot understand any of this, of course, but the very last line says: X-Caa-Spam: ⁨00000⁩

Does this mean it is a spam?

Any opinions here?

[JHB]

1. Not from Amazon, it's "phishing" by a scammer

It's someone using Amazon graphics and such to trick people into revealing account information. If you know how to look at where the hyperlinks actually point to (instead of what shows on the page) you'll see they don't point to Amazon addresses.

So yes, it's spam, but not Amazon's spam. Don't follow the links, much less provide any information.

[question everything]

2. Thanks. Will do

[MineralMan]

3. Bogus Phishing Attempt.

Never click anything in an email. Always go directly to the company in your browser and check for messages there.

Always.

That will save you tons of heartache.

[question everything]

4. Thanks, I never do. This was a new one

I suppose there is always a new one..

[Apollo Zeus]

5. Classic phishing spam

Ignore anything similar and NEVER click on the link in an email like that.

If you get one that does look, or could be legit, open a new tab and key in the web address yourself to see if your account is okay.

[question everything]

6. Thanks. Yes, I do

[Backseat Driver]

7. Do you and your spouse share the same email and/or a single mobile # as well?

My guess, probably not! So the data profile they got on the occassion of your use did not match info that DH provided by choice or by HIS use thereof. If your spouse has "remember sign-in" or 1-click purchases enabled, Amazon may be verifying legitimate use of a Prime Video streaming purchase/delivery or the need to update some account information on his personal account that should not be otherwise accessed other than allowed by his choices and the machine information data and personal email(s) they collect for security purposes. Perhaps, Security became worried about legitimate use but, why then, send that notice to your email and/or phone?

Ask DH to check his account access; obviously, a personal account should not be sharing passwords with others--not even a spouse), payment methods - if by joint account, the name on his card would not include one in your name, ex: Mary isn't Fred, and choices under Amazon Households? Parental controls? Are you sure you never had an account? At the end of the day, providers of streaming video are cracking down on unauthorized shared access.

I would ask DH to verify all his settings or needed additions to account preferences like payment methods. Don't comply or click on further instructions in that email until you speak to DH and HE, not you, call or chat with an Amazon rep. Still, could be spam due to upcoming holiday; on their holiday "wish list" - more marketing access, additional "separate" accounts, more users and monies, less illegitimate use of streaming.

Phishing for info is another possibility; don't bite. Ask hubby and legit source at Amazon and ask hubby to explain disappointment if, indeed, they spammed you somehow.