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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsRobocall Scams Exist Because They Work--One Woman's Story Shows How
The FBI agent sounded official on the phone. He gave Nina Belis his badge number and a story about how her identity had been compromised. She gave him her lifes savings. For most Americans, robocalls are an annoyance. For Ms. Belis, an oncology nurse in her 60s, a law-enforcement impersonation scam that appeared to have started with a robocall drew her into financial losses that sapped her familys nest egg and derailed her retirement. The scale of her lossnearly $340,000and the ease with which the money was moved out of her accounts show why scam calls persist. They work, even on people who think they would never fall for one.
The caller preyed on what psychologists describe as a habitual reliance on people in authority, and kept Ms. Belis in a state of isolation and heightened emotion to cloud her judgment. He told Ms. Belis her Social Security number had been stolen and that crimes had been committed under her name, and persuaded her to transfer assets to accounts he controlled on the pretext of protecting the funds. He coached the New York-area resident on how to satisfy compliance questions at financial institutions as she moved the funds and kept her on the phone for hours at a time. In the first nine months of the year, the Federal Trade Commission received more than 139,000 reports of fraud in which people claimed to be from the Social Security Administration, with losses totaling nearly $30 million.
(snip)
A few years from retirement, Ms. Belis had emigrated from Eastern Europe, where she was a doctor, about 20 years ago with her husband, who had been a surgeon there. She said she was fearful her savings would become inaccessible. The voice mail that started the scam came at a difficult time for Ms. Belis. Her husband was recovering from cancer treatment and one of her daughters had recently suffered a stillbirth.
(snip)
A customer-service representative at her retirement-account administrator asked why she was withdrawing the $273,000 in her account, but the scammer had prepared her to answer questions. She said she was using it to open a businessthe fake agent had made her believe that everything about the purported identity-theft investigation had to remain secret. She paid more than $50,000 in taxes when she withdrew the retirement funds on Tuesday, and transferred the rest to her account at Citibank. On Wednesday, Ms. Belis sent $190,000 from her Citibank account to a second account at the Panama bank Banistmo. She believed the ordeal was over. After dinner on Sunday, she thought the transaction had cleared and told her husband she was feeling better. He asked to see the paperwork, and she showed it to him. When he saw that the money had been moved to a bank in Panama, alarm bells rang.
He realized it was fraud, and the couple went to see one of their daughters. They called Citibank that night to stop the transfer, but the fraud department was closed. They went to the police and filed a report at 8:30 p.m. It was 12 days since she first received the scammers voice mail. Ms. Beliss losses, including taxes she paid when withdrawing her retirement funds, the banking fees and hotel and taxi costs, totaled $337,105.
More..
https://www.wsj.com/articles/robocall-scams-exist-because-they-workone-womans-story-shows-how-11574351204 (paid subscription)
bmbmd
(3,088 posts)telling me my "social" was compromised and they were going to turn me in.
greytdemocrat
(3,299 posts)Seven, seven fucking calls spread out over
the day.
I finally just logged into AT&T and
blocked the number. Would have done it
sooner but I was out and about.
question everything
(47,434 posts)I posted here a couple of days ago: I was getting those from "Apple support" that my "iCloud has been breached." From mid morning to late afternoon every five minutes! Yes, I wrote their number but when I went to a website, with many similar reports other numbers have been used.
Kablooie
(18,610 posts)Law enforcement used to do that, why can't the do it anymore?
CurtEastPoint
(18,620 posts)Same shit. SSN was compromised, blah blah.
Kingofalldems
(38,422 posts)I guarantee Trump and the GOP approve.
PoindexterOglethorpe
(25,816 posts)I do have additional sympathy for someone like Ms. Belis who came from Eastern Europe. My guess is that she was more willing to believe the purported authority of the scammer because of her personal background. But why she didn't do some sort of independent verification also makes me sad. And angry.
A friend of mine just a week or so ago told me how he almost got scammed on ebay. For some reason he'd gone online looking for a new pickup truck, and found one. In Missouri somewhere, being sold at a price just a bit too good to be true. The seller had some sort of story about being in the military and not wanting to pay to have it stored while overseas. He was wondering why the seller would want to transport the truck to New Mexico, but what made him understand it was a scam was when he got a song and dance about not paying through ebay, but buying gift cards.
People all too often don't think things through. Cars and trucks are easy to sell locally. Identity theft is something you'd want to make sure had really happened, not just take the word of someone who calls you up.
I get the "Your social security number has been compromised and we're going to send someone to arrest you" calls every so often. What has always seemed weird about those calls is that they usually leave a number to call back, but that number is always not in service. Which makes me wonder how they actually manage to scam someone.
question everything
(47,434 posts)If the husband got alarmed because the funds were going to a bank in Panama, so should have the bank. Yes the bank does not want to interfere, but I wonder, if and when such sums of money are being transferred, whether it should be held for 24 hours for the fraud division or the FBI to verify that this is legit account. And to ask her whether her business will be based in Panama, and to reassure her that this could be a scam. To connect her with the real Social Scurity Adminstration and the real law enforcement office, not just call the numbers given.
The story concluded that she wanted her story told to alert others.
rickford66
(5,521 posts)Three times a VISA representative has left messages on my machine. I called the customer service number on my card. Those three calls were about real fraud which VISA caught and cleared up. The important thing is not to call any number they give you. Call the number on your card.
PoindexterOglethorpe
(25,816 posts)I occasionally call the number on my Visa card to verify how much I really owe to them.
If the numbers don't match up, do additional research.
roamer65
(36,744 posts)I let just about everyone eat voicemail, unless I absolutely know the number.
FakeNoose
(32,579 posts)Most of these robo-dialed calls will show "no name" or "caller unknown" or some other fake name. Some use a fake 800 number but no name as the ID. Lately my caller ID is showing "spam" or "possible spam" as the caller ID as a way to help me identify the caller.
I've had Verizon Fios for the last 10 years or so, and Verizon has finally - very recently - cut way down on the spam, spoofed, robo-dialed calls. Since the beginning of November I've gotten way fewer calls and almost none are robo-dialed. This just goes to show that they could have stopped these fake calls long ago but they chose not to. Now it's in Verizon's best interest to put these scammers out of business.
Use your number blocking function and fill it with all the spam numbers. I can have up to 200 numbers blocked on my Verizon landline phone and it has made a big difference.