Heads up - HUGE Spectrum internet outage in the Northeast (fiber optic damage)

[Dennis Donovan]

On edit - Fiber optic cable damage:

Link to tweet

Ask Spectrum ✔@Ask_Spectrum

Services within our northeast region are currently impacted by fiber optic damage. Crews are working to make repairs to restore service as soon as possible. We apologize for the inconvenience and appreciate your patience.

3:14 PM - Feb 8, 2020

Link to tweet

WNYT NewsChannel 13 ✔@WNYT

Is your Spectrum Cable out? We lost service here at the station, and understand it may be quite a large area.

We are working to find out what happened.

WNYT NewsChannel 13 ✔@WNYT

#UPDATE: Spectrum says they are currently experiencing problems in Upstate New York, Maine, and New Hampshire.

We continue to investigate.

1:39 PM - Feb 8, 2020

https://www.wivb.com/news/local-news/buffalo/western-new-york/spectrum-cable-outage-impacting-customers-across-new-york-state/

Spectrum cable outage impacting customers across New York state

Posted: Feb 8, 2020 / 02:55 PM EST / Updated: Feb 8, 2020 / 02:55 PM EST

BUFFALO, N.Y. (WIVB) — A cable outage is impacting some Spectrum customers across Western New York.

Link to tweet

Ask Spectrum ✔@Ask_Spectrum

We are aware of service issues in Upstate New York, Maine and New Hampshire at this time. We are investigating and working to resolve the problem. We apologize for any inconvenience this is causing.

12:55 PM - Feb 8, 2020

No cause nor estimated time of service returning was initially provided.

My non-Spectrum ISP uses Spectrum segments, so this is also affecting non-Spectrum customers (I'm using my Verizon phone as a hotspot now).

[dewsgirl]

1. Oh noes!😳👀

[Dennis Donovan]

3. I stream my TV, too. I'm at the mercy of 1 mb/s right now

About 45 minutes away from going full "Lord of the Flies".

[dewsgirl]

4. Oh no! Hang in there, I would be completely screwed.

[Dennis Donovan]

9. It looks like it's getting worse - NYC is now affected

Seems strange for the problem to be compounding if it's only a fiber optic issue.

[dewsgirl]

10. Yikes 😳

[SWBTATTReg]

2. I'm in the midwest (STLMO), and I'm experiencing outages in trying to get to my mail,

several times today. It's been slow, if it even tries to get into Spectrum, and then when it finally does, the emails are almost impossible to retrieve/get. Seems better now, but that could change in a little while...

[H2O Man]

5. That sucks!

With the storm yesterday, I was wondering if electric or internet might go out. It was a lot of heavy, wet snow, placing a lot of weight on trees.

[Dennis Donovan]

6. What's amazing is that it brought down NY, NH and ME!

They're saying it's fiber optic damage now:

Link to tweet

Link to tweet

My non-Spectrum ISP uses Spectrum in some of its segments so I'm down as well.

[global1]

7. Putin Is Just Testing His Intended Election Interference For Nov.....

Seeing if his systems work.

[Dennis Donovan]

8. Best twitter reply (so far):

Link to tweet

[liberaltrucker]

11. So, they tweet to announce the internet is down?

Illogical.

[Dennis Donovan]

12. They should've put "via Verizon" on the bottom of the tweet

[UniteFightBack]

13. Thank goodness I am safe. There is a blob over where I live. That's why I keep that unlimited data

on my phone. I'm always covered.