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Siwsan

(26,241 posts)
Thu Feb 20, 2020, 01:20 PM Feb 2020

Michigan's Secretary of State offices are moving to an 'appointment' system

They made that 'announcement' when I was waiting to get a new license plate. Appointments aren't mandatory but should you choose to NOT schedule one, they warned you should be prepared for a 2+ hour wait. And, of course, a man piped up and said he tried to make an appointment but there were no openings for THREE WEEKS!?? Me thinks there might be some fine tuning needed. Better yet, maybe reopen some of the offices they closed.

So, as soon as my license renewal notification arrives, I'm making an appointment. I need to upgrade to the enhanced, 'Real ID' version, with a veteran designation. All I want is to be able to take flights, get discounts, and also flee back and forth into Canada, should the need arise. I'm old. Life shouldn't be getting this complicated.

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Michigan's Secretary of State offices are moving to an 'appointment' system (Original Post) Siwsan Feb 2020 OP
When I lived in Ohio safeinOhio Feb 2020 #1
I was #15 and had about a 45 minute wait. Siwsan Feb 2020 #2
Real ID changed that - Ms. Toad Feb 2020 #22
Get a passport. mikeysnot Feb 2020 #3
I don't have any overseas travel plans, at the moment. Siwsan Feb 2020 #5
Some states - including Michigan - have an enhanced driver's license. mwooldri Feb 2020 #12
I believe Real ID licenses are compliant for interstate travel-domestic flights... Wounded Bear Feb 2020 #17
We just looked in to this as our passports are about to expire and we have a Mexico trip coming up Hassin Bin Sober Feb 2020 #25
Florida DMV has done this for years obamanut2012 Feb 2020 #4
I think the appointments are a really good idea for routine stuff Siwsan Feb 2020 #7
It depends on the location - here in Leon County, none of the offices have appointments csziggy Feb 2020 #9
I do it by mail in MI. roamer65 Feb 2020 #6
The last time I did this by mail, it took forever for the tags to arrive Siwsan Feb 2020 #8
License plate tags? KatyMan Feb 2020 #10
Not in MI. roamer65 Feb 2020 #11
Yes - new license plate tags Siwsan Feb 2020 #13
Hm,odd. KatyMan Feb 2020 #15
The UK is an all mail system. mwooldri Feb 2020 #14
We have the mail option, too, but I needed to replace my license plate Siwsan Feb 2020 #21
I am a Michigander gibraltar72 Feb 2020 #16
It kind of makes sense, but also makes emergency transactions a real problem Siwsan Feb 2020 #19
In California shanti Feb 2020 #18
It is voluntary, here, too, but they are really encouraging making an appointment Siwsan Feb 2020 #20
I just usually get a passport which is good for ten years. llmart Feb 2020 #23
I had one for years Siwsan Feb 2020 #24
In Florida, I walked in without appointment and immediately "may I help you?" jimfields33 Feb 2020 #26
Back before they closed so many offices, that was my experience in Michigan. Siwsan Feb 2020 #27
Oh so sorry jimfields33 Feb 2020 #30
Much more convenient MichMan Feb 2020 #28
I was surprised at how few people had appointments. Siwsan Feb 2020 #29

safeinOhio

(32,632 posts)
1. When I lived in Ohio
Thu Feb 20, 2020, 01:31 PM
Feb 2020

There was never a Wait. Registration were 1/4 the price in Michigan. Just copy how they do it.

Siwsan

(26,241 posts)
2. I was #15 and had about a 45 minute wait.
Thu Feb 20, 2020, 01:39 PM
Feb 2020

Normally I'd just use the kiosk to renew my tags but my poor license plate is starting to peel so I have to get a new one. Out of the 15 counter places, only about 6 were being used. It would seem that since they closed a whole lot of locations, they'd at least be in a position to keep the ones still open fully staffed.

Ms. Toad

(33,992 posts)
22. Real ID changed that -
Thu Feb 20, 2020, 02:45 PM
Feb 2020

at least initially.

I was one of the earlier ones, so they probably didn't have the bugs worked out. But there are points at which processing the Real ID requires a second layer of approval (which takes time), and they weren't sure which documents were allowed to prove what (even though they have a very clear online sorting process).

It may have improved by now.

mikeysnot

(4,756 posts)
3. Get a passport.
Thu Feb 20, 2020, 01:41 PM
Feb 2020

Skip real ID. Based on what I read. Real id is for domestic, you need a passport to fly out of the country.

Siwsan

(26,241 posts)
5. I don't have any overseas travel plans, at the moment.
Thu Feb 20, 2020, 01:46 PM
Feb 2020

I'm waiting to see how Brexit shakes out. I have been looking into a trans-Canada train trip, or maybe even a Great Lakes cruise.

mwooldri

(10,299 posts)
12. Some states - including Michigan - have an enhanced driver's license.
Thu Feb 20, 2020, 02:03 PM
Feb 2020

This allows transit into Canada (or Mexico) on this enhanced driver's license alone - no passport needed. It's not the same as Real ID, though Enhanced driver's licenses are effectively Real ID compliant.

https://www.michigan.gov/sos/0,4670,7-127-1627_81569---,00.html

Wounded Bear

(58,584 posts)
17. I believe Real ID licenses are compliant for interstate travel-domestic flights...
Thu Feb 20, 2020, 02:32 PM
Feb 2020

Border states IDs are often 'as good as' a passport across your own state border into Canada/Mexico, but not other states.

IIRC.

Hassin Bin Sober

(26,309 posts)
25. We just looked in to this as our passports are about to expire and we have a Mexico trip coming up
Thu Feb 20, 2020, 03:55 PM
Feb 2020

IIRC, real id only works for driving/walking across the border. You still need a passport for airline flights.

obamanut2012

(26,041 posts)
4. Florida DMV has done this for years
Thu Feb 20, 2020, 01:45 PM
Feb 2020

You still wait some with an appointment, and sometimes it can take over a month to get one, but if you don't have one and live in a larger county? Four to five hours wait. If you're lucky.

Siwsan

(26,241 posts)
7. I think the appointments are a really good idea for routine stuff
Thu Feb 20, 2020, 01:51 PM
Feb 2020

I will definitely book my appointment, as soon as my renewal notification arrives.

I normally used the kiosk to get new tags, which is a quick transaction. Once I get this driver's license upgrade taken care of, I should be back to kiosk or on line transactions. Well, hopefully, anyway.

csziggy

(34,131 posts)
9. It depends on the location - here in Leon County, none of the offices have appointments
Thu Feb 20, 2020, 01:53 PM
Feb 2020

So you show up and take your chances on how long the lines are. I mostly renew online - both my tags and my DL - but when I have to do business at the office, I try to show up at odd times and the lines are not too long. Just this morning I tried to call DMV since their online system is not showing my street address in their system ( ). After nearly 30 minutes I gave up. I may have to spend part of the day tomorrow or Monday in line at the local office.

Backstory - I have a homemade flatbed trailer that I am selling. It hasn't had a tag for years, not sure if we still have a title (I bought it forty years ago), don't know if there is a VIN on it anywhere. The people buying it may be able to claim they made it but I sure would love to have it legitimately transferred out of my name.

Siwsan

(26,241 posts)
8. The last time I did this by mail, it took forever for the tags to arrive
Thu Feb 20, 2020, 01:53 PM
Feb 2020

I sent for them well in advance, too. Normally I'd get them in less than 2 weeks, but that last time it stretched to almost a month. That's when I started using the kiosk, which is really fast and convenient.

Hopefully my next visit for the license upgrade will be my last, for a while.

Siwsan

(26,241 posts)
13. Yes - new license plate tags
Thu Feb 20, 2020, 02:04 PM
Feb 2020

They have kiosks at the Secretary of State office. Never seen one anywhere else, although I don't know why. Seems it would be a great idea. Grocery stores are definitely not an option.

mwooldri

(10,299 posts)
14. The UK is an all mail system.
Thu Feb 20, 2020, 02:07 PM
Feb 2020

Number plates are permanent to a car, though you can arrange for plates to be swapped between cars. Some paperwork is handled at the Post Office. Driving tests (theory and practical) are by appointment. Examiners are civilian, not connected with the police.

Siwsan

(26,241 posts)
21. We have the mail option, too, but I needed to replace my license plate
Thu Feb 20, 2020, 02:40 PM
Feb 2020

before I get pulled over and ticketed for having a raggedy plate. The paint is taking leave of the metal.

Siwsan

(26,241 posts)
19. It kind of makes sense, but also makes emergency transactions a real problem
Thu Feb 20, 2020, 02:34 PM
Feb 2020

I'm glad they made that announcement, though, and hope they put that on the website, too.

shanti

(21,675 posts)
18. In California
Thu Feb 20, 2020, 02:32 PM
Feb 2020

we have an appointment system, but it is voluntary. When I got my Real ID, I decided to make an appointment, and did. From walking in to walking out - 45 minutes. A lot better than 2-3 hours!

Siwsan

(26,241 posts)
20. It is voluntary, here, too, but they are really encouraging making an appointment
Thu Feb 20, 2020, 02:38 PM
Feb 2020

Today's visit, for me, was around 45 minutes, from in the door to out, but I also got there 30 minutes before they opened. Had I paid more attention to the line forming, I would have probably cut my time in half. I don't think I've ever spent much more than an hour at the SOS office.


llmart

(15,532 posts)
23. I just usually get a passport which is good for ten years.
Thu Feb 20, 2020, 03:50 PM
Feb 2020

Saves a whole lot of hassle. I'm in Michigan and I regularly go to Canada since I'm only about a half-hours drive from there. I've never been to Europe and am not planning any trips there in the near future, but living in Michigan I figured I might as well get a passport.

Siwsan

(26,241 posts)
24. I had one for years
Thu Feb 20, 2020, 03:53 PM
Feb 2020

Then life got in the way of my traveling so I let it lapse. When just going back and forth to Canada, using an enhanced license, which I need for driving, anyway, instead of a passport means one less thing to carry around with me.

jimfields33

(15,669 posts)
26. In Florida, I walked in without appointment and immediately "may I help you?"
Thu Feb 20, 2020, 04:02 PM
Feb 2020

Was in and out with new drivers license in ten minutes. Eye exam took longest part. However, I Never do anything dealing with government in the morning. In fact, 3:15 seems to be the best outcome for me. All my neighbors want to be first at 8 o’clock as walk ins. Nope. No thank you. Too many feel that way for some reason.

Siwsan

(26,241 posts)
27. Back before they closed so many offices, that was my experience in Michigan.
Thu Feb 20, 2020, 04:30 PM
Feb 2020

I actually thought about waiting until later, today, but it was so cold, this morning, I figured people wouldn't be lining up, outside, much in advance of the doors opening. I looked away, for a minute, and missed my opportunity to be in the front of the line. But, being #15 wasn't all that bad. Had they been better staffed, I would have been in and out in a very short time.

Besides, I'm still battling the end of this virus, and by the afternoon I'm ready to crash. I have to get running around done before noon, while my energy is still available.

MichMan

(11,864 posts)
28. Much more convenient
Thu Feb 20, 2020, 04:36 PM
Feb 2020

I live in a more rural area of Michigan and usually order tab renewals on line, but needed to go in person this last time for a drivers license renewal and to obtain a Real ID compliant one.

It was great being able to make an appointment and go on lunch hour from work instead of just showing up and pulling a number to wait your turn

Siwsan

(26,241 posts)
29. I was surprised at how few people had appointments.
Thu Feb 20, 2020, 04:43 PM
Feb 2020

And, out of the names called, there were several no-shows. Maybe afternoons are more popular.

I'm most definitely going the appointment route, when my license renewal notification arrives. I've already got all of the required paperwork gathered up, in my document safe.

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