Bernie's Iowa operation was not so well organized.
Some senior staffers were skeptical about the organizing team’s experiments. Iowa aides said they mostly stopped using the “Bern” app, an organizing tool made in-house, for some time because it wasn’t fully developed and lacked precinct matching information. Staff also complained that some canvassing scripts in the days before primaries were focused on persuasion for undecided voters, instead of solely getting out the vote.
At a meeting with top aides a few months before the Iowa caucuses, senior adviser Chuck Rocha raised concerns about the fact that they lacked precinct captains for hundreds of caucus sites in the state. Some staffers felt that was partly due to the fact that they required captains to go through in-depth training. On the day of the Iowa caucuses, while the vast majority of caucus sites were covered, the campaign had no precinct captains in some rural areas, said several aides.
“We had a lot of last-minute work in shipping out-of-state volunteers to act as precinct captains in rural areas,” said an Iowa Sanders staffer.
Buttigieg’s ultimate victory in rural parts of the state helped him run up the delegate score and win Iowa. Claire Sandberg, Sanders' national organizing director, felt that campaign leadership should have hired more field staff earlier in 2019 across states, including Iowa, according to a person familiar with her thinking. Others said that Sanders should have visited more rural areas there. A planned campaign swing in rural Iowa was scrapped because of impeachment.
https://www.politico.com/news/2020/04/10/inside-bernies-sanders-campaign-nosedive-179576
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