Anyone else getting a "eligibility cannot be determined" message re stimulus checks?

[Arazi]

I meet the criteria. Don't owe child support etc.

Filed taxes in 2018 thru Turbotax (not done yet for 2019) and IRS has my direct deposit info.

Not sure what this means and can't seem to locate any info. Anyone else getting this message or have any answers?

[stopbush]

1. I had no problem this morning. We filed 2019 but owed $3.

So I used the IRS link.

[elleng]

2. Getting this message how/from whom?

I'm waiting for whatever 'they' decide, but I understand that many aren't/can't.

[Flaleftist]

19. link

https://sa.www4.irs.gov/irfof-wmsp/

[elleng]

22. Thanks.

'Due to high demand, you may have to wait longer than usual to access this site. We appreciate your patience.'

I'll wait, til I see it in my bank account.

[C_U_L8R]

3. Change your last name to Trump or Kushner

You may get extraordinary results.

[Grasswire2]

4. where are the criteria listed? nt

[Arazi]

21. Here's one link. There are many others with a Google search

1.If you're a single US resident and have an adjusted gross income less than $99,000

2. If you file as the head of a household and earn under $146,500

3. If you file jointly without children and earn less than $198,000

https://www.cnet.com/personal-finance/coronavirus-stimulus-checks-start-wednesday-for-up-to-1200-find-out-if-youre-eligible/

[guillaumeb]

5. I tried, and failed, to use the link.

The message was that the information that I supplied did not match their records.

[sweetloukillbot]

7. I got a message that I couldn't be found

It also said to try again in 24 hours.
I figure they're getting swamped, and may only have 2019 info?

[guillaumeb]

9. I agree.

I will blame Trump.

[thucythucy]

6. Every time i go to the website

I'm told due to "heavy traffic" I can't get through.

You think this would have been anticipated.

[sweetloukillbot]

8. I sat on hold on the page for about 15 minutes before it let me in nt

[thucythucy]

10. I'll try again later.

I hate being put on hold. To me it generally represents jobs lost to automation.

I especially hate it when I'm told "Due to unusually heavy traffic..." when I get the exact same message every time I call the same number. So it isn't "unusually heavy traffic" that's the problem--it's the unwillingness of companies to hire more customer service reps.

End of rant.

[matt819]

11. Same here

And the grayed out link for filers to provide banking information is no longer there. Just a comment that they are working on the means to allow people like me (and you?) to get our banking info the the IRS.

I also would appreciate any insight that DUers might have.

[Cicada]

12. Me too

I have filed 2018, no bank info provided, have not filed 2019 yet.

[Cicada]

30. IRS says this message was used when too many were using the site

If the site got overloaded then by default it gave this message. We should try again when the site does not have ten million people trying to use it at the same time. I just tried and now it tells me it is too busy. I no longer get the original message referred to in this thread. Maybe at midnight it will be available. Or on another day.

[Grasswire2]

31. I just got the original msg again.

Can you tell me where you heard IRS say it was because of overload?

[Ollie Garkie]

13. Same here

"eligibility cannot be determined" Bullsheeeeyat.

[womanofthehills]

33. I am getting that message too

[Butterflylady]

14. Says I'm eligible but than asks for 2019 income tax info

In the beginning people said we had to file 2019 income tax, so I filed showing no refund, no owing. Didn't ask for any bank info of course. Then I'm reading SS doesn't have to file 2019.

So now I got thru but it says I'm eligible and asking for bank info, put that in and now getting " we're having technical problems" well no dah. Well no wonder!!

Everybody's trying to find out if and when their getting their money.

[Celerity]

26. the 109 error is more than likely (but not always) from Chrome, try to close all browsers and use IE

[Celerity]

34. the error is because they fucked up the app and it cannot handle a '0' for the value

so over 5 million people who filed but got no refund and owed nothing are fucked until they fix it (unless they already have banking info on record with the IRS)

[vercetti2021]

15. Where can I check?

[Flaleftist]

18. here

https://sa.www4.irs.gov/irfof-wmsp/

[Demsrule86]

16. We got our check.

Did you move? Did you check the site....IRSgetmypayment.gov

[Arazi]

20. Nope. Haven't moved

[Demsrule86]

24. Is the message the same now hours later.

[Grasswire2]

32. yes nt

[Flaleftist]

17. yes nt

[Grasswire2]

23. yep

eligibility cannot be determined

Nothing has changed in my status for many years. I get a yearly report from IRS.

I knew this would be SNAFU.

[indigovalley]

25. There is a Q and A on the site with additional info

I found this on the site: "If you verified your identity and received "Payment Status Not Available" this means we cannot determine your eligibility for a payment at this time. This may occur for a variety of reasons, for example, if you didn't file either a 2018 or 2019 tax return or you recently filed and the return has not been fully processed"

I recently filed my 2019 return (April 5) and received my refund on April 13 via direct deposit. So was that too close to today for a payment? I wonder how long it takes to process a return--I already got my refund so you'd think it was complete.

I did not get my stimulus payment although my sister did-but she filed her return back in February.

[totodeinhere]

27. That website has just been rolled out. I would not be surprised if there are a few glitches.

You might want to just wait a day or two and see if your information becomes available.

[Blaukraut]

28. Yes. But we qualify for the full amount, so this has to be website related n/t

[Maeve]

29. Same here---it may be because we filed our 2019 taxes

And, as always, used any refund to pay against our next year's estimated taxes AND/OR they haven't completely processed the filing yet.

Or because they are understaffed, overworked and the political bosses don't know their $#!T from Shinola....