Major glitches with the stimulus check website
https://www.washingtonpost.com/business/2020/04/16/coronavirus-cares-stimulus-check/
Several million people who filed their taxes via H&R Block, TurboTax and other popular services were unable to get their payments. Some parents reported they didnt get the $500 promised for their dependent children.
snip
Several million people who filed their taxes via H&R Block, TurboTax and other popular services were unable to get their payments because the IRS did not have their direct deposit information on file, according to the Treasury, companies and experts.
The IRS launched a Get My Payment tool Wednesday for people to track the status of their payment and enter direct deposit information, but many who used it said they received a message saying Payment Status Not Available, a frustration that left them without answers.
snip
Frustrated taxpayers also took to Twitter to vent about their inability to track when and how they would be getting their money. Some posted an image of the message they received after entering their information: Payment Status Not Available.
There are a number of reasons the tool cant check the status of a stimulus payment, the IRS said.
You arent eligible for a payment.
Your payment is based on your status as a Social Security, disability or Railroad Retirement beneficiary. In this case, the IRS will use your SSA or RRB Form 1099 payment information. Your payment information isnt available on the Get My Payment tool.
You have not filed a 2018 or 2019 federal tax return.
You filed your 2019 return, but it hasnt been fully processed.
You used the non-filers tool, but the information you entered is still being processed.
Theres a problem verifying your identity when answering the security question
s.