I hadn't received my stimulus check, and had to use the IRS Get My Payment. It wasn't easy.

[NBachers]

Last edited Fri Apr 17, 2020, 01:13 AM - Edit history (2)

First: Here's the link to the IRS Get My Payment page: https://www.irs.gov/coronavirus/get-my-payment

Second: Over the space of three days, it kept rejecting my entries, saying my information didn't comply, and shutting me down after a few tries. Then I had to wait a day before I could try again. Here's what I found out:

A. It wants your social security number. No dashes, just the numbers.

B. Date of Birth- It shows the MM/DD/YYYY format; that should be easy enough. Or, you can use the calendar next to the field.

C. Street address: This is where I had trouble. I've lived at the same address since 1992. I know where I live. I tried to follow the guidelines as specified in the ? tab, but no attempt to follow their guidelines gave them what they required. I kept getting an error message that said the information I entered does not match their information.

Finally, I had to pull up my 2019 tax form, look at how my street address is printed there, and type it in that way. In their guidelines, they show ST with no period. On my tax form, it's written out as Street, and I used # and my apartment number. Also, I live in a number street. On the guidelines, it just shows the Street using the number, no st or th. On my 2019 tax form, I used the th after my street number. So I manually typed all this, as XXth Street and it finally accepted it. The rule is: Follow your latest tax filing, and type in your street address exactly as it's shown on your tax form.

I had to fill in gross income and money refunded, or money owed, for my last tax filing. So have that information available.

For direct deposit, they wanted my routing number, so I had to boot up my checking account and find it. They won't let you paste it; you have to type it numerically.

So, I finally got it done. If I hadn't gone through the ordeal, I somehow get the impression they wouldn't have come looking for me. A word to the wise - If you haven't received your stimulus check, you may need to go to this page and fill it out.

EDITED TO ADD: The link above is for people who filed taxes. Non-filers, or people who want to go the the initial starting page, can start here: https://www.irs.gov/coronavirus/economic-impact-payments

[Drum]

1. THANK YOU!

This is very very helpful.

Much appreciated!

[renate]

2. Thank you!

These days I don’t think it’s crazy to wonder whether red state voters or registered Republicans are having an easier time than blue state voters or registered Democrats.

[BootinUp]

3. Very helpful info there!

[MontanaMama]

4. I haven't gotten mine.

All of my employees have. When I went to the site, and did what you did, it says “Payment Status Not Available”. Maybe it’s my address? I’ll check my tax forms tomorrow and see if it is written differently. I live on a Street. 000 Example Street. No apartment number. This is frustrating.

[renate]

10. My husband just tried and didn't even get past the address part

Thanks to the OP, he knew they had to match exactly... still the system couldn’t find him.

At least we knew about the pickiness of the address field so we don’t have to rule that out as the reason any more. Thanks very much, OP!

[stopbush]

5. Huh? That entire process took me about a minute.

Had my 2019 return handy as I knew I’d have to provide adjusted gross income.

[NBachers]

7. Well you get the big loud clapping award! I wish I was as capable as you.

[mr_lebowski]

8. Check out the big ol' brain on bush!

[Cha]

6. Mahalo, Bachers! I find out tomorrow

if I got mine yet.

This link and your instructions is a back up peace of mind plan.

[Skittles]

9. may I ask

would you have eventually received your payment but just wanted it sooner?

[NBachers]

11. You know, I'm not really sure. In years past, they had no problem direct depositing my refund.

This year was an anomaly, as I owed money, which doesn't happen often.

The fact that they wanted my routing number and account number, along with the rest of it, just makes me wonder.

On the page, they said that I was entitled to a check, but there was some information missing. If I didn't provide the "missing information," would I have received my payment? Due to their information missing message, I was thinking I wouldn't get the payment unless I provided it. But they didn't specifically state that.

I can't really give you a reliable answer to that.

Also, 2019 is the first year I started receiving Social Security, which is getting direct deposited with no problem.

[Skittles]

13. I just would not trush anything going on right now

but then, I can wait - I know others cannot

[KewlKat]

12. i've tried off and on today without any luck. I'll try what you did.

[B Stieg]

14. I got mine...

even though folks using TurboTax were supposed to be delayed.

[NBachers]

15. I filed via H&R Block, and sent it off on January 24th. It was accepted on January 27th.

I figured I was as legitimate as can be. I have no idea why they told me that "information was missing" to process my payment.

[B Stieg]

16. I got the same thing from TurboTax

They needed my 2018 AGI, apparently, even though they already had my 2018 taxes!

[Grokenstein]

17. Curious if anyone else has this problem?

I live in an apartment. The formatting example suggests the apt. number 123 should be entered as "#123" after the street, but the apt. number appears on my return without the hash symbol. so I've tried the following:

456 Pseudonym Drive #123
456 Pseudonym Drive 123
456 Pseudonym Drive (no apt. number)

No luck. However, I only filed a week ago (April 10th). It took the state tax board only five days to post my refund after I filed electronically, but they've always been faster than the Feds. Am I just checking too early, or is there a trick to the address format?

EDIT: Three days after I filed, IRS did process my tax payment via direct debit, so there's that.

[NBachers]

19. On your tax return, is Drive abbreviated, or is it spelled out? Are you following that?

I dunno. It shouldn't be such a damn ordeal to write your own address down.

[Grokenstein]

21. Spelled just as it appears on the filing form.

I'm focused on the apartment number because it's in a separate box. Everything else is simple enough and entered identically to the form.

Beginning to wish I'd just waited on the mail-in check.

[Grokenstein]

31. Turns out I was just checking too early.

Don't have a payment date yet but the thing finally accepted my info and confirmed my eligibility.

[Poiuyt]

18. Has anyone who gets Social Security retirement received their stimulus payment?

I haven't

[SoCalDem]

20. not here yet n/t

[Vinca]

24. Nope. I was just about to post about that. Every morning I've been checking

the account for a direct deposit and nada. Why do I think they'll run out of money before they get to us?

[KewlKat]

29. My spouse has been retired for 10yrs and drawing SS, no check yet for him

[hlthe2b]

22. +++

[Maxheader]

23. Oh gees..

I've had to deal with the irs..I feel your pain..

[dsc]

25. I guess I will try tomorrow morning one more time

this is absolutely infuriating. If I have to have that asshole's name on my check I am going to lose it. Their website is utterly, totally, and completely worthless and of course not one story about how awful this website is.

[KewlKat]

30. +1 million!

[Tribetime]

26. we cannot determine your status for eligibility at the present time

3rd day in a row. Every time I hear everyone who filed their taxes and 2018 and 19 is getting the check I think they're full of s***

[riversedge]

27. Thank you. great info