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Baclava

(12,047 posts)
Fri May 15, 2020, 03:25 PM May 2020

I just had a pleasant experience at Lowes, curbside pickup works! lol

Just needed a few small items for some siding repair and decided to try it out.

Ordered online, everything I needed in stock, said they will email when order is ready to be picked up.

They called me by phone 15 minutes later, your order is ready. Cool

Drove up to orange coned off spaces right in front, about a dozen spaces, all empty.

Called them from there and masked and gloved lady came out in less than 5 minutes with my order, handed to me and that was that, just asked my name and order #. Done deal.

Watched a steady stream of people going in and out, maybe 50% had masks. Lot pretty busy.

Sure beats walking around store and standing in line, maybe just the time of day and I timed it right, but it worked for me.

19 replies = new reply since forum marked as read
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I just had a pleasant experience at Lowes, curbside pickup works! lol (Original Post) Baclava May 2020 OP
I love curbside pickup DesertRat May 2020 #1
We used curbside pick up at Lowe's yesterday snacker May 2020 #2
we used Home Depot curbside pickup last week for a new lawnmower. Ordered it online, jezebel321 May 2020 #3
maybe dumb question, but IcyPeas May 2020 #4
If you order online, you use a credit/debit card. forgotmylogin May 2020 #5
oh, d'oh IcyPeas May 2020 #6
I set up an Online Lowes account, app for phone, paid with credit card info u use in set up, easy Baclava May 2020 #7
Tried it with Home Depot here in Tallahassee...fail Darwin2019 May 2020 #8
Sorry to hear that, I even used Grubhub today and Thai place delivered me big dinner for 2, $15 Baclava May 2020 #16
Great news about Lowe's! We tried curbside at Williams Sonoma R B Garr May 2020 #9
I did a curbside pickup of paint with them in April. Same thing. sinkingfeeling May 2020 #10
Wife did it last weekend. Line of non-mask-wearers out the door and down the sidewalk... cbdo2007 May 2020 #11
That's same as I was seeing. Worked well, can't testify to other stores, haven't tried like that Baclava May 2020 #12
But still no chest freezers! shanti May 2020 #13
Yeah, I looked into that 2 months ago, out then too, the small ones Baclava May 2020 #14
Woohoo, I think I just scored one! shanti May 2020 #15
Well at my Lowe's I opened up the back so they could put the items in there, like I do at the Liberal In Texas May 2020 #17
Email the manager Retrograde May 2020 #18
Target Has been doing it even before this pandemic. You can even hear the order ready, pickup etc JI7 May 2020 #19

snacker

(3,619 posts)
2. We used curbside pick up at Lowe's yesterday
Fri May 15, 2020, 03:33 PM
May 2020

It's the best, and we really appreciate businesses that offer it.

jezebel321

(278 posts)
3. we used Home Depot curbside pickup last week for a new lawnmower. Ordered it online,
Fri May 15, 2020, 03:34 PM
May 2020

they emailed about 20 minutes later it was ready, drove up and called them, they put it in the back of the truck. Easy. Between that, Kroger pickup and my vet doing curbside services, I'm going to get lazy.

IcyPeas

(21,858 posts)
4. maybe dumb question, but
Fri May 15, 2020, 03:37 PM
May 2020

how do you pay? on phone while ordering? I've never done this curbside thing. thanks.

forgotmylogin

(7,527 posts)
5. If you order online, you use a credit/debit card.
Fri May 15, 2020, 03:45 PM
May 2020

I believe they *might* be able to take a card number over the phone, but that likely isn't very secure.

 

Baclava

(12,047 posts)
7. I set up an Online Lowes account, app for phone, paid with credit card info u use in set up, easy
Fri May 15, 2020, 03:58 PM
May 2020

Just Google Lowes, u don't need their credit card, its all there when u set up account

Home Depot is the same, u dont need to call them, they will use your email to contact u, I did mine on laptop at home because I'm used to it, lol

Darwin2019

(217 posts)
8. Tried it with Home Depot here in Tallahassee...fail
Fri May 15, 2020, 03:59 PM
May 2020

ordered some garden soil. Order was confirmed. my phone number was confirmed but I cancelled the order after 24 hours when they never notified me the order was ready for pickup.

 

Baclava

(12,047 posts)
16. Sorry to hear that, I even used Grubhub today and Thai place delivered me big dinner for 2, $15
Fri May 15, 2020, 08:48 PM
May 2020

Driver tip included

Ordered and delivered within 15 min

Maybe I just lead a pure life

R B Garr

(16,950 posts)
9. Great news about Lowe's! We tried curbside at Williams Sonoma
Fri May 15, 2020, 04:02 PM
May 2020

at the mall and it worked great! I’m joining the baking craze that’s going on now and wanted the exact pans I saw on some blogs. It was very safe, very easy, and if it helps out some companies, we’ll keep doing it!

cbdo2007

(9,213 posts)
11. Wife did it last weekend. Line of non-mask-wearers out the door and down the sidewalk...
Fri May 15, 2020, 04:33 PM
May 2020

curbside pickup spots were all empty and they gave her her stuff and she was out of there in less than 3 minutes.

 

Baclava

(12,047 posts)
12. That's same as I was seeing. Worked well, can't testify to other stores, haven't tried like that
Fri May 15, 2020, 06:39 PM
May 2020

Food places I liked were all Thai/Asian mostly lunch buffets, lol, they aren't doing that anymore, no curbside

shanti

(21,675 posts)
13. But still no chest freezers!
Fri May 15, 2020, 06:55 PM
May 2020

I called them (also Home Depot) and the supply chain has been disrupted and there are NO freezers to be had now. He said it had been like that for about 6 weeks.

 

Baclava

(12,047 posts)
14. Yeah, I looked into that 2 months ago, out then too, the small ones
Fri May 15, 2020, 06:59 PM
May 2020

Oh well, I mentioned to a buddy my fridge freezer was getting mighty empty, he brought over a half a dozen salmon and halibut steak fillets, he said was taking up space in his freezee

He goes fishing in Alaska every summer, I might have mentioned before I'd take his old stuff off his hands sometime, lol, we fish.

shanti

(21,675 posts)
15. Woohoo, I think I just scored one!
Fri May 15, 2020, 07:29 PM
May 2020

Best Buy had a couple available. It's an off-brand, but who's checking? It's only 5cf, which is as big as I can have in my one-car garage. Delivered Monday too!

Liberal In Texas

(13,546 posts)
17. Well at my Lowe's I opened up the back so they could put the items in there, like I do at the
Fri May 15, 2020, 10:40 PM
May 2020

grocery...the lady instead came up to the window and wanted to see my ID. After I gave it to her she handed me the items. Having to interact a foot away from an employee isn't much better than having to go into the store.

I shop at Lowe's over HD because of who HD gives campaign contributions to, but really they need to get their act together.

Retrograde

(10,133 posts)
18. Email the manager
Fri May 15, 2020, 11:59 PM
May 2020

Let him or her know how much you appreciated the employees' work. In decently run companies, this information can mean a lot to the people on the front line - and hopefully translate into some bennies.

JI7

(89,247 posts)
19. Target Has been doing it even before this pandemic. You can even hear the order ready, pickup etc
Sat May 16, 2020, 12:30 AM
May 2020

messages on the employee devices . You can hear the alert that the customer has arrived and to take the order to them.

This is something that is a nice alternative to shipping .

I think this is something that will stick around for a while . It's especially good for those who need someone else to pick up something specific for them that they may not be familiar with . Instead of trying to describe and having hte person go in and look around just arrange for them to pick it up curbside .

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