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demmiblue

(36,841 posts)
Mon Jun 15, 2020, 11:56 AM Jun 2020

So... a meltdown at Kroger today.

Today is the first day that we are allowed recycle cans and bottles here in Michigan. Predictably, there was quite a long line when I went to Kroger (I was only there to shop). When I walked in, some older man was literally screaming at one of the young employees that tends the recycling area. He stormed off, and I told the young man that I was sorry that he had to deal with that kind of abuse.

After walking through the second set of doors, and going down an aisle or two, I could hear his screaming at the other end of the store near the self-checkout. Rant, rant, rant... "go ahead, call security." Everyone was pretty much gobsmacked at the behavior. One person was capturing the event on his cell phone.

So, what set this dude off per the cashier (who, as an aside, is a wonderful person)... he couldn't redeem more than $25 worth of bottle returns. He threatened to throw the extras he was carrying in a bag into the Customer Service area. Anyone who has ever recycled their bottles knows the limit due to the signage in the recycling area. And then, he went into some rant about not respecting the police.

JFC.

12 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
So... a meltdown at Kroger today. (Original Post) demmiblue Jun 2020 OP
Maybe the covid affects the logic centers of the brain. ret5hd Jun 2020 #1
A normal Fox news viewer? pwb Jun 2020 #2
Did he have his MAGA hat on? n/t RKP5637 Jun 2020 #3
This guy is a total Karen. Voltaire2 Jun 2020 #4
Having worked Retail Grocery for 43 years Sherman A1 Jun 2020 #5
Yeah. Apparently this person has been an issue for quite some time. demmiblue Jun 2020 #6
While saying something Sherman A1 Jun 2020 #7
Yeah, I learned that awhile ago. demmiblue Jun 2020 #9
When I was a teenager I used to work the recycling machine in a supermarket greenjar_01 Jun 2020 #8
There are so many angry people out there right now. redstatebluegirl Jun 2020 #10
Not defending the fellow's ranting COLGATE4 Jun 2020 #11
Even on the best days the bottle return is a shit show RhodeIslandOne Jun 2020 #12

Sherman A1

(38,958 posts)
5. Having worked Retail Grocery for 43 years
Mon Jun 15, 2020, 12:28 PM
Jun 2020

this is hardly a surprise. We used to call it the "kick the dog" syndrome. Someone is angry about something and goes to the grocery store to "kick the dog (retail employee)" as they cannot respond without risking their job.

Been on the receiving end of rants like this many times through the years.

demmiblue

(36,841 posts)
6. Yeah. Apparently this person has been an issue for quite some time.
Mon Jun 15, 2020, 12:43 PM
Jun 2020

As a customer, I feel like I need to step up and confront the assholes in order to say things the employee can't say. The couple of times I did this, though, the situation only escalated. I do make sure to commiserate in this type of situation (several of us did).

:sigh:

Sherman A1

(38,958 posts)
7. While saying something
Mon Jun 15, 2020, 12:51 PM
Jun 2020

to the employees afterwards is appreciated, I would recommend not confronting the Boneheads directly.

As you mentioned it can often lead to an escalation of the situation and that just makes it last longer (which is not desired) and can lead to an already difficult time getting even worse (when the Bonehead kicks it up a few notches, starts swinging or produces a weapon). The very best thing is to get them and their cute little tirade the hell out of there as fast as physically possible so everyone can return to regular programming.

demmiblue

(36,841 posts)
9. Yeah, I learned that awhile ago.
Mon Jun 15, 2020, 01:04 PM
Jun 2020

I still want to go Tawanda on their asses, though!






Also, never underestimate the value of a kind word or action. Sometimes the smallest of gestures can be bigger than what we can imagine.
 

greenjar_01

(6,477 posts)
8. When I was a teenager I used to work the recycling machine in a supermarket
Mon Jun 15, 2020, 12:53 PM
Jun 2020

It's the most disgusting job in the entire supermarket game, and I also cleaned the bathrooms.

Also, you get stung by bees a lot doing that. Total shitshow.

redstatebluegirl

(12,265 posts)
10. There are so many angry people out there right now.
Mon Jun 15, 2020, 01:48 PM
Jun 2020

I notice faces. I was at the doctors office last week and almost every person who came in was older than I was (65), and looked totally pissed off. I know assumptions are bad, but I would bet you they were all Trump voters. One of the was giving the lady at the desk a hard time about having to wear a mask and gloves to come in.

COLGATE4

(14,732 posts)
11. Not defending the fellow's ranting
Mon Jun 15, 2020, 03:47 PM
Jun 2020

but it occurs to me that some older people deeply rely on the small amount of money available by returning bottles. Perhaps he was upset because he was planning on doing his food shopping with the $40 or $50 dollars he had managed to collect.

 

RhodeIslandOne

(5,042 posts)
12. Even on the best days the bottle return is a shit show
Mon Jun 15, 2020, 03:54 PM
Jun 2020

Between machines constantly jamming and grumpy dickheads not waiting their turn.

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