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Yo_Mama_Been_Loggin

(107,646 posts)
Wed Jun 17, 2020, 08:27 PM Jun 2020

Walmart May Remove This Key Area From Its Stores for Good

Well, this isn't great news for anyone who loathes self-checkout stands.

The world's largest retailer, Walmart, is seriously considering replacing all of its traditional checkout lanes and workers with self-checkout stations.

The retail giant is conducting a trial run first at a Walmart superstore location in Fayetteville, Arkansas, reports Fox Business. Traditional conveyor belt lanes there are currently being replaced with only self-checkout counters.

The experiment will determine if the DIY approach to scanning and paying for your items at Walmart will be more efficient, faster, and safer for shoppers—especially during the coronavirus pandemic when person-to-person interactions are the riskiest way to spread the virus. (Employees will reportedly still be available to help with self-checkout, though.)

https://www.msn.com/en-us/foodanddrink/foodnews/walmart-may-remove-this-key-area-from-its-stores-for-good/ar-BB15zK4f?li=BBnb7Kz

44 replies = new reply since forum marked as read
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Walmart May Remove This Key Area From Its Stores for Good (Original Post) Yo_Mama_Been_Loggin Jun 2020 OP
Nope. nt tblue37 Jun 2020 #1
Yep. They open up their alternate profit center, fleecing people with fines for mis-scans & theft. TheBlackAdder Jun 2020 #26
I never use self scan, and I never will. nt tblue37 Jun 2020 #27
You use ATMs? Pump your own gas? Lol! Nt USALiberal Jun 2020 #41
I don't use ATMs. I do pump gas, but I pay in advance inside. I am deaf. Self scans talk at you. tblue37 Jun 2020 #44
Thankfully all shoppers are honest. Sneederbunk Jun 2020 #2
believe it or not.... getagrip_already Jun 2020 #9
And what you scan has to weigh the same as what you put in the bag. I think. applegrove Jun 2020 #13
It's not that sophisticated - Ms. Toad Jun 2020 #15
I'm so sad. I loved being a cashier and being right onto the penny at the applegrove Jun 2020 #17
I NEVER use self-checkout unless I have absolutely no other choice StarfishSaver Jun 2020 #3
This was ALWAYS the plan Goonch Jun 2020 #5
Use ATMs? Pump your own gas? Silly! Nt USALiberal Jun 2020 #42
Oh boy, this is going to be interesting. cayugafalls Jun 2020 #4
bad idea if people have a lot of items. Self checkout is best for very few items JI7 Jun 2020 #6
Only the weight-based models. Ms. Toad Jun 2020 #16
I haven't seen any self checkouts with conveyer belt JI7 Jun 2020 #24
There are plenty in our area. Ms. Toad Jun 2020 #30
Lowes tried that shit with me when I had about 30 items. I just did a cargo drop & walked out. TheBlackAdder Jun 2020 #28
Uh uh, no way.... madaboutharry Jun 2020 #7
Not true SouthernIrish Jun 2020 #32
Wonder which Supercenter they're trying this. We have 2 in Fayetteville. sinkingfeeling Jun 2020 #8
The Joyce Street Supercenter SpazzTheCat Jun 2020 #34
All the more reason to continue my life long boycott 2naSalit Jun 2020 #10
I actually like self checkout ... been doing that for almost 2 years at Walmart and Target. Also 42bambi Jun 2020 #11
I don't shop at WalMart if I can avoid it. House of Roberts Jun 2020 #12
I never shop at Walmart. I do not like self check so I will leave that to Walmart lovers katmondoo Jun 2020 #14
Our Walmart is a test store. A couple years ago they removed helpisontheway Jun 2020 #18
nope demtenjeep Jun 2020 #19
Note to self ... lpbk2713 Jun 2020 #20
+1000 smirkymonkey Jun 2020 #35
That's what I detest about Wally World. lpbk2713 Jun 2020 #36
Their greed is just obscene. smirkymonkey Jun 2020 #37
yep. they are the devil SiliconValley_Dem Jun 2020 #40
I consider the self checkout less safe marlakay Jun 2020 #21
They clean the self checkouts often in my local Walmart SouthernIrish Jun 2020 #33
Refuse to. Been in a Walmart twice my entire life. OverBurn Jun 2020 #22
I was in walmart once when a couple were doing self check out. blueinredohio Jun 2020 #23
I would accept this if they shift purchasing back to buy American. KentuckyWoman Jun 2020 #25
If you go to Walmart for your nightcrawlers and you.... Hotler Jun 2020 #29
I just stand there until someone checks out my goods. NutmegYankee Jun 2020 #31
I love self checkout PTWB Jun 2020 #38
I think all retail establishments rownesheck Jun 2020 #39
I love self check out. Most dangerous covid 19 location is at checkout lane grantcart Jun 2020 #43

tblue37

(65,202 posts)
44. I don't use ATMs. I do pump gas, but I pay in advance inside. I am deaf. Self scans talk at you.
Thu Jun 18, 2020, 12:04 AM
Jun 2020

I can't understand what they say.

getagrip_already

(14,570 posts)
9. believe it or not....
Wed Jun 17, 2020, 08:39 PM
Jun 2020

Self checkout stations have a much lower product shrinkage rate than human workers. The scales and cameras are very good at finding things like ups code swapping and other methods shoplifters use to defeat mere disinterested humans.

A checkout clerk is not paid or rewarded for spotting theft. They are only punished if they allow it. Machines do what they are told and look at every item. So does the largest private police/security force on the planet (walmart security).

Self checkout is actually much harder to fool than an employee.

Ms. Toad

(33,975 posts)
15. It's not that sophisticated -
Wed Jun 17, 2020, 09:18 PM
Jun 2020

but I won't use the weight-based-accuse-me-of-theft machines.

I'll use the conveyor belt models - I'm faster than any clerk I've ever encountered.

But the weight-based ones accuse me of theft every time I have to adjust anything in the bags. Won't use them.

applegrove

(118,429 posts)
17. I'm so sad. I loved being a cashier and being right onto the penny at the
Wed Jun 17, 2020, 09:24 PM
Jun 2020

Last edited Wed Jun 17, 2020, 11:24 PM - Edit history (3)

end of the day. I worked in the bookstore of a major university for a few years. Thousands and thousands of dollars going through my cash over the course of a few weeks. And i was right on every time. Meditative. I was hoping to come out of retirement and get a job as a cashier. Now it seems there will not be a job for me. Oh well. Nobody pays in cash anymore. No chance to build a record of being right to the penny while doing something with only good stress. But what are the other cashiers going to do?

 

StarfishSaver

(18,486 posts)
3. I NEVER use self-checkout unless I have absolutely no other choice
Wed Jun 17, 2020, 08:31 PM
Jun 2020

Whenever someone suggests I move to self-checkout, I say, "No, thank you. I don't work here."

(I didn't come up with that - I heard someone else say it and stole it ...)

cayugafalls

(5,639 posts)
4. Oh boy, this is going to be interesting.
Wed Jun 17, 2020, 08:33 PM
Jun 2020

I can tell you right now it will not be faster or more efficient. I spent two years going to U of A in Fayetteville and well, there are some pretty interesting people that hang at Walmart...

Like I said, this will be interesting.

JI7

(89,233 posts)
6. bad idea if people have a lot of items. Self checkout is best for very few items
Wed Jun 17, 2020, 08:34 PM
Jun 2020

maybe less than 5 items. and best if they are small.

but they get held up with people who have more things.

Ms. Toad

(33,975 posts)
16. Only the weight-based models.
Wed Jun 17, 2020, 09:20 PM
Jun 2020

The conveyor belt models are faster for me than a clerk, regardless of how many items I have.

Ms. Toad

(33,975 posts)
30. There are plenty in our area.
Wed Jun 17, 2020, 10:30 PM
Jun 2020

Frequently stores choose one or the other model - and I explain very bluntly why I don't use the weight-based models. The conveyor belt ones work just like they do when a cashier works them, except you scan at the beginning of the belt instead of loading up the belt to run to the cashier.

The only slow-down is if I have too many things to move off the end of belt. I pick up a lot of time because (1) I know what produce I have - cashiers often can't figure it out (or pick the wrong one of two similar ones - organic/non-organic). (2) I don't have to watch like a hawk to make sure they chose the wrong thing - or that things ring up with the sale price. If I see a problem, I can flag the cashier to come over while I continue to scan. I don't have to worry about cashiers who think their chin needs a sling (rather than wearing the mask over their nose & mouth).

madaboutharry

(40,181 posts)
7. Uh uh, no way....
Wed Jun 17, 2020, 08:34 PM
Jun 2020

They are using the virus as an excuse to fire employees and offer the customer reduced services.

It’s an old bait and switch.

I never shop at Walmart anyway, but that is just a slap in the face to their customer base. Especially elderly people.

SouthernIrish

(512 posts)
32. Not true
Wed Jun 17, 2020, 10:47 PM
Jun 2020

Walmart has hired over 500k people in the past 2 months. More people hired for OGP and sanitizing areas, front door scanners and stockers.

sinkingfeeling

(51,430 posts)
8. Wonder which Supercenter they're trying this. We have 2 in Fayetteville.
Wed Jun 17, 2020, 08:39 PM
Jun 2020

Last edited Wed Jun 17, 2020, 11:13 PM - Edit history (1)

I will not use self checkout. Ask Home Depot how they liked me leaving my cart in the aisle and going to Lowe's.

42bambi

(1,753 posts)
11. I actually like self checkout ... been doing that for almost 2 years at Walmart and Target. Also
Wed Jun 17, 2020, 08:44 PM
Jun 2020

Home Depot - if you have few items and are small, and so far all has gone really well for me. They do all have lanes open for people that prefer not using self check out, which is good, as I see many people sticking with what works for them.

House of Roberts

(5,154 posts)
12. I don't shop at WalMart if I can avoid it.
Wed Jun 17, 2020, 08:47 PM
Jun 2020

And I don't like to use self checkout, as it tends to multi-scan items, getting the quantity wrong, requiring the supervising employee to straighten out the error.
Heavy items, like two liter soft drinks and 12 packs don't work well at self checkout either.

helpisontheway

(5,004 posts)
18. Our Walmart is a test store. A couple years ago they removed
Wed Jun 17, 2020, 09:29 PM
Jun 2020

most of the checkouts. Only a handful of registers. I figured they would eventually try to eliminate cashiers. From what I have heard (have not been there lately) our Walmart Neighborhood Market no longer has cashiers except for the person that helps if there are issues with the self checkout.

 

demtenjeep

(31,997 posts)
19. nope
Wed Jun 17, 2020, 09:30 PM
Jun 2020

don't like them anyway

but I do not use self-checkout


Infact, I had to go there once in the morning. There were no checkers so I went to the customer service area. The lady asked what she could do and I said I need to ring up my purchase. She directed me to the self check out. I said I don't work there so no I don't use it. She insisted I use self-check out. I refused and asked for the manager. He showed up and again said self-checkout.

I asked if I was going to get the employee discount.

He rang me out.

 

smirkymonkey

(63,221 posts)
35. +1000
Wed Jun 17, 2020, 11:15 PM
Jun 2020

I have never shopped at WalMart and I never will.

They can burn in hell. Don't these bastards have enough money? Do they have to nickel and dime their employees to death?

lpbk2713

(42,729 posts)
36. That's what I detest about Wally World.
Wed Jun 17, 2020, 11:26 PM
Jun 2020


The Walton family has money to burn but they treat their employees like shit.

 

smirkymonkey

(63,221 posts)
37. Their greed is just obscene.
Wed Jun 17, 2020, 11:29 PM
Jun 2020

It's like the cruelty is the point or something They don't need the money, but they still want to deprive people of their livlihoods.

marlakay

(11,416 posts)
21. I consider the self checkout less safe
Wed Jun 17, 2020, 09:37 PM
Jun 2020

Because no one is cleaning the area after each use at all. You are touching all sorts of buttons and packing areas.

blueinredohio

(6,797 posts)
23. I was in walmart once when a couple were doing self check out.
Wed Jun 17, 2020, 09:42 PM
Jun 2020

The cashier had to come over and do the whole careful at self check out because they weren't scanning half their stuff. Yes, that will work out well.

KentuckyWoman

(6,679 posts)
25. I would accept this if they shift purchasing back to buy American.
Wed Jun 17, 2020, 09:42 PM
Jun 2020

Shift displaced workers to pick up at the curb services
Expand offerings for disabled workers who can't do all that lifting and walking.
Improve company paid benefits for workers they have.


Once Walmart does this they all will. Low wage workers lose yet another employment option. Taxpayers already subsidize all of these workers, not just Walmart.


Walmart takes a lot of shit and has well earned it, but I will tell you that I've met more than one Walmart employee who made out better with Walmart that any other place they were able to work. Think inner city, out in the sticks, and people with personal barriers to better employment. Walmart will go places other stores won't. They are often shipping survival supplies to disaster zones before FEMA can get in. With Katrina, their distribution system saved lives.

There is A LOT wrong with Walmart. But they are going to do this. Yes it's partly greed but there are other factors. The real question is what are those factors and how can consumers mitigate any of those through our purchasing habits.

Hotler

(11,387 posts)
29. If you go to Walmart for your nightcrawlers and you....
Wed Jun 17, 2020, 09:50 PM
Jun 2020

try to scan them one at time in the self checkout, you might be a......

NutmegYankee

(16,197 posts)
31. I just stand there until someone checks out my goods.
Wed Jun 17, 2020, 10:35 PM
Jun 2020

I just say it violates my sincere and deeply held beliefs to do self checkout.

rownesheck

(2,343 posts)
39. I think all retail establishments
Wed Jun 17, 2020, 11:47 PM
Jun 2020

should go cashier-less and cash-less. I think Amazon operates some stores like that. As a retail worker myself, I've always hated working the cash register. I like as little customer interaction as possible. Let me fill up the store while you buy up the stuff. And yes, I know, I'm in the wrong line of work. But it's where I'm at, so if it can change to fit what I want, great!

grantcart

(53,061 posts)
43. I love self check out. Most dangerous covid 19 location is at checkout lane
Thu Jun 18, 2020, 12:01 AM
Jun 2020

Self checkout is more spread out and they clean each station each time

All the stores in our area including Fry, Safeway, etc have 80% self check out.

We use Sam Club (Costco is 30 miles away) and use their phone app to add items by taking the bar code when we put it in the cart. At the end push a button and walk out. Saves time, waiting for people, etc. It is also great making sure we don't go over budget.

In a couple of years all the checkout will be done on people's phones.

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