I know everything is huge in Texas, but a $10,000.00 electricity bill?

[imanamerican63]

Damn! That is called Texas gouging to the highest level! Very suspicious, and needs to be stopped and investigated to the fullest!

[jimfields33]

1. The customer was given a choice fixed or variable

Some picked variable because at the time they saved money, but then the price skyrocketed. The customers picking the fixed rate got the same bill. I’d never chose a variable rate ever! It’s too risky as these customers found out.

[Thekaspervote]

2. It still isn't right...

[jimfields33]

4. The only remedy would add a max percentage on the variable rate like

no more then 10 percent increase in a single year or something. The company will have to do something because customers are not going to pay the bills. They can’t.

[Kingofalldems]

3. So you are saying it's okay to gouge customers?

[keithbvadu2]

5. Same principle and effect with a variable rate mortgage.

Same principle and effect with a variable rate mortgage.