Lady at the Post Office today was pissed...

[Dickster]

I entered the Post Office here in Florida today, had to wait in line for a bit. A lady in front of me was engaged with one of the postal workers, wanting to know why her Christmas cards that she had sent back on December 10th still hadn’t been delivered. The gal behind the counter was very diplomatic, apologizing, and trying to explain that weather, COVID, and a lack of enough workers had slowed down deliveries. The lady was having none of it, said it was inexcusable that those cards still weren’t delivered in March. The gal behind the counter agreed with her, tried her best to calm the situation. Then the lady asked very loudly “when is that sonofabitch Dejoy going to get removed?” I about choked, the guy next in line started laughing. The gal behind the counter said she didn’t know anything about that. The lady wanted to file a complaint, I was next to get waited on and didn’t hear the rest of the conversation until I was done, and she was still hammering away at the gal behind the counter. I mailed a large letter a couple of weeks ago, paid for Express two day delivery, and it showed up 10 days later. Postal service is a mess right now...

[SWBTATTReg]

1. It is a mess. My sister mailed me something, it took her 10 days for the pkg to get to me,

from boondocks, MO to STLMO, and my pkg. to her back (STLMO to her) took 3 days. Go figure.

[soldierant]

42. Some of it may depend on where you live, or where the mail comes from, or both.

Here in Colorado I have no complaints abou the USPS. FedEx, on the other hand ...

[Blue_true]

50. Things were going well where I live in Florida.

But Post Office open hours appears to have been reduced and I just had two time sensitive letters take over 2 weeks to reach me.

[Ligyron]

79. I receive medicines and packages weekly here in South Florida and have experienced no delays.

It must be a regional thing. That the poor individual aboves package went on a world tour is nutz. It's like "I don't want it ... here you take it"! "NO, you"!

[Blue_true]

86. The package world tour was crazy.

Good luck with your medicines. Maybe the Post Office is absolutely prioritizing such packages. Take care.

[hlthe2b]

2. I paid extra for tracked priorty delivery on a package from ebay. 22 days later it finally showed

up after an apparent tour of the world--or at least postal service distribution centers throughout the US. Four days after mailing, it tracked as in Denver due to be delivered that night only to see hours later that that tracking to Denver had disappeared and the next time I saw anything was 10 days later in Maryland/DC. Limbo land after that until a total of 22 days later, it finally showed up. So glad I paid extra for that priority shipping.

[UpInArms]

3. My niece mailed

Me a card on Feb 12 ... it arrived Feb 25

[onethatcares]

7. stranger yet

I mailed a first class package from st pete floriduh to an area near Asheville NC and it arrived two days before it was supposed to.

I was told it would be 4 to 5 days before it being placed in the receiving mailbox.......surprise,surprise, surprise

My wife waited about 30 days longer for here birthday card though. From Silver Springs MD to sunny st pete . Feb 4 to march 1.

and our mailperson like us.

[UpInArms]

8. Seems like it's the luck of the draw

[soldierant]

43. "and our mailperson like us."

Yes, that can make a difference too.

[Blue_true]

51. I saw something with two letters that I received this week.

Both appeared late by about 9 days.

[Clash City Rocker]

4. I wish people would learn, the person you talk to in these situations

Is never the person who made the problem. All that woman did was increase the blood pressure of a poor postal worker who suffers from DeJoy’s incompetence far more than she does.

[50 Shades Of Blue]

11. +1 And what exactly did she expect an on the clock postal clerk to say?

[XanaDUer2]

12. Thank you nt

[RKP5637]

16. K&R +++ 1000 n/t

[frazzled]

21. So true

It’s not right to heap abuse on the postal worker.

It’s good to lodge the complaint so that it can be passed on, but it should go something like: “I have an issue with the mail delivery, and I know it’s not your fault, but I have mail sent months ago that still hasn’t been delivered. Is there a way that this could be reported to your superiors?”

[taxi]

32. Exactly

Give that person a reason to join your causes, not to hate them.

[dflprincess]

44. Exactly.

I was going to post much the same thing.

[Blue_true]

52. Exactly.

I went out to pick up food last week. It took 45+ minutes to get the food. I didn’t yell at the kid at the takeout window, because he didn’t create the mess, management did.

[JI7]

57. Yup, She should have demanded answers from the 2 Shitty Senators in that State .

[IronLionZion]

71. Agreed, I've called the postal service to file complaints

where packages have gone missing. And they made an effort to track it down if I had a tracking number. The actual postal workers are not the problem. It's DeJoy.

There are some neighborhoods that have gone weeks without any mail delivery at all.

[spanone]

5. dejoy's mission... destroy faith in the post office. reduce efficiency. privatize it.

...accomplished.

[onethatcares]

9. typical republican government.

tell everyone that government is the enemy and it doesn't work. Defund and fuck up most branches of government and tell the people "government is your enemy and will not work"

We've seen this movie far too many times.

I'm tired and want government to work, I don't even mind paying my fair share of taxes to make it so.

[usaf-vet]

62. Two points. 1. I read that Dejoy owns a mail transportation business. True? and 2. I watched.....

..... two packages (via USPS website) arrive at 06:30 in my local post office. Three days later it was still not delivered to our house four blocks away. One week later, we called the provider, and they said USPS told them it was lost. The provider reshipped two new products. They arrive 2 days late but arrived.

In no way do we hold the USPS responsible for this crap. It started under the tRumps administration and escalated when he appointed DeASSh*le.

I have had mail delivered after dark with backup personnel. You know what is never late advertising flyers. And political "I'm lying but VOTE for me" flyers.

I know Biden has a full plate, but he has to address this. We were ready to go to mailed prescriptions to get a discount from our insurance company. STOPPED that idea and stayed with our local drug store.

This is clearly sabotaging a government service!

[Deminpenn]

6. Must depend on where you are

My mail seems to be moving along as usual.

[jtb653]

63. Same here.

Massachusetts.

[ecstatic]

68. I agree. It depends on the origination and destination

Atlanta metro to Atlanta metro / GA county to same GA county mail seems to be unaffected. However, the problem comes when mailing to (or receiving from) certain states, for example Pennsylvania and Michigan.

[Deminpenn]

77. Have a package moving from the west coast

here. Supposed to be delivered Sat, will update.

[Deminpenn]

87. Package delivered in 4 days

coast to coast.

[Digger]

10. No reason

for her to be pissed at the girl behind the counter. I agree with her feelings about Dejoy, but hey, don't take it out on the poor girl who was trying to do her job.
Oh well, as I've said before...the postal service is nothing to write home about.

[gratuitous]

13. The Post Office worked just fine for more than 200 years

Then Louis DeJoy was installed as Postmaster General, and the place went to hell in a matter of weeks.

[Blue_true]

53. The problems preceded him, but he threw lit dynamite on them,

when he should have used a fire hose.

I believe Trump put him in because Trump hated that the Post Office was doing some deliveries for Amazon. Trump was after Bezos because the Washington Post was the only national paper that came remotely close to calling out Trump’s lies. Trump wanted to destroy anything connected to Bezos, so he put DeJoy in to destroy the Post Office.

I really don’t understand republicans. Their voters are going to be by far the hardest affected if the Post Office fails. They just don’t get that.

[markie]

14. "Postal service is a mess right now..."

yes, it is a serious mess... I really hope DeJoy goes and the USPS gets it together... the USPS should be a public service and utilized is more ways to help people... banking maybe?

[FakeNoose]

15. The high-speed sorting machines didn't get destroyed everywhere

... but wherever they did get destroyed is where the problems are happening now.

It seems that Priority Mail and Express Mail - with higher cost and tracking numbers - seem to be going through like before, almost all are on time. Anything that doesn't have a tracking number, including all the 1st class flat mail and 3rd and 4th class publications - those can be 1 week to 1 month late.

You suck, Louis DeJoy, and I hope you go to prison!

[keithbvadu2]

37. Throwing away mail sorting machines and going back to manual labor.

Throwing away mail sorting machines and going back to manual labor.

Surely there must be a cost-benefit analysis to make such a business decision. Let's see it.

[Blue Owl]

17. Way past time to stick it to DeJoystick

[snacker]

18. My daughter mailed in her passport renewal on January 11th

from Wisconsin. It arrived in Philadelphia last week.

[captain queeg]

19. There ought to be a law that dejoy could be charged under

Tampering with the mail comes to mind, that’s against the law. I don’t think you could go after him in a class action suit while he is still in that position but I think the FBI needs to look into some of his business dealings. All rump’s appointees treated their positions as a way to enrich themselves.

[leftieNanner]

20. Maybe he can be charged with a violation

of election statutes. It's a felony to mess with voting.

His firm also got a very lucrative contract from the USPS. Go figure!

[KY_EnviroGuy]

26. It should be illegal to intentionally degrade any existing government service....

paid for in the Federal budget that tax payers rely on and have relied on for many decades.

I think DeJoy wants to privatize mail sorting services and actually has in some locations.

I still pay my bills by mail and if his changes result in me being charged late fees, I'm both going to raise hell with my Congresscritters and put a nastygram in with my billing statements requesting the charge be removed.


KY......

[dalton99a]

22. DeJoy should be arrested.

[Mickju]

23. I have had packages take up to a month to arrive through the Postal Service.

[bucolic_frolic]

24. My bills are 2-3 weeks late now

Anything I have to put in the mail to pay I send weeks ahead. 5 weeks if possible. Thank goodness for online bill paying.

Oh yeah, almost forgot. Had a piece of mail sent to another address, then returned to my PO for delivery to me. Soon 2 or 3 other pieces would up at the other address. Sounds to me like sorters are doing this from memory to try to keep up.

[Tree Lady]

25. Ordered tshirts for my girls

Same day different states, went real fast on both until it was transferred from UPS to post office, took few days for one and 5 days for another. I am talking about post office in town they live in. Took 5 days to go from post office to delivery.

I am glad people are making a fuss, we all should be.

[BumRushDaShow]

27. My standard response

FUCKING DEJOY.

[louis-t]

28. Letter mailed to me from 6 miles away 10 days ago.

Still don't have it.

[csziggy]

38. I had first class mail that needed to go about 1.5 miles take six weeks

To be returned to the sender as "unclaimed"- it was addressed to my post office box and was never put into the box. The office that mailed it uses the same post office branch where my post office box is located.

I really don't understand the "unclaimed" part - it was not certified, signature required, just a simple business #10 envelope with a printed address. It's not as though the post office box is new or anything - I've been renting it since that branch opened about 1979.

That one went to my congressman since the day before the sender called he'd sent out an email asking about problems with the post office. That reminds me, I should call and see what happened with his inquiry. I sent him scans of the envelope with the sticker saying "unclaimed."

[japple]

29. I mailed a calendar to my friend in Australia (from GA) on December 4. It cost $26+/- to

send a $10 calendar, but we have been doing it for so long that it has become a tradition. That calendar is still out in the mail system somewhere, yet to be delivered. She mailed one to me in late November and it arrived around the 2nd week in December. It is hit or miss with the postal service. I hope that the Biden Admin can find a way to ditch dejoy and get us back to our old reliable postal service, with some sort of compensation for the stress they have been under for the past 4 years.

[hatrack]

30. I had a credit card statement arrive ten days late . . .

And that's after arriving like clockwork two days after my closing date for years.

Good job, DeJoy, you swindling pustulent choad-stain.

[MontanaMama]

31. I own two business...

We went 5 days with no mail last week. Unheard of. You can’t call the USPS and get someone to help you either and it’s been that way for years. DeJoy made it worse.

[panader0]

33. You should be able to get your money back if you pay for Express mail

and it takes longer to arrive.

[dameatball]

34. This is why I do not (yet) get my prescriptions in the mail. Maybe later.

[LiberalFighter]

35. Just saw a post by friend saying that Christmas card she had sent out...

came back undeliverable today. Over 2 months it took. And it was sent nearby from the outskirts of the city.

[sanatanadharma]

36. From 2015 through 2017 the PO worked perfectly for all my eBay seller needs

I can tell you I relied successfully on the PO, back when, when selling what I had to whomever wanted that for what money I could get while reducing my life to three suitcases and carry on.

Current postal woes may explain how my Federal $600 corona-virus stimulus check arrived today. Apparently it was sent to the US embassy in Uruguay (diplomatic pouch?) and then posted via local correo in an envelope with an embassy stamp and Uruguay stamps.

Seems that the actual government doesn't trust the US PO.

I chose to expatriate early in 2018 and (so far) all has been beyond my better expectations. If I had scheduled my departure for 2020, the PO would quite likely have screwed up the legal logistics. before Covid closed borders.

With so many USA current life-frustrations and Covid-fears being a hemisphere away, I feel like I am in a rational munchkin-land sanctuary.

[AllaN01Bear]

39. when is dejoy going to get arrested for tampering with the mail.?

[stage left]

40. And when is he going to get arrested for destroying Federal Property?

He needs to be indicted.

[AllaN01Bear]

45. i like your screen nick.

i dont know the answer for that .

[Nasruddin]

41. She does ask the pertinent question

[BobTheSubgenius]

46. Taking out your frustrations with service or with top management on a counter person is weak.

Extremely weak. What did that young lady have to do with it? Once the mail she takes over the counter goes into a bin to be taken away to a sorting facility, her involvement is over.

[Duppers]

49. Agreed.

Employees didn't cause the delays.

[raccoon]

59. Wish the clerk had threatened to call the cops to remove the hateful woman.

And if she is married to anyone – – the complainer I mean – – I pity the fool.

[TigressDem]

47. You know what would crack me up....

The woman opens her trunk and realizes that she never got the cards to the post office.


OOPS.



Since these would have been going to several different locations, it is unlikely that ALL of them had an issue unless someone at the specific Post Office is dumping deliveries on purpose to put the Post Office in a bad light.

[Duppers]

48. We got a Christmas postcard just 3 or 4 days ago!

Even thought about posting about it.

Good for that lady! Would've loved to have seen this in person.

[obamanut2012]

61. Why good for that lady?

She was rude and a drama llama, attacking a front-line worker for this is not only futile, it is disgusting, in any time, but especially now.

[pansypoo53219]

54. wi seems better.

but dejoy needs to go.

[quakerboy]

55. I know its just anecdotal

But I NEVER had problems with USPS through 2019. All of my business mailings arrived in 1-2 days. Fairly regularly i would get same day delivery from certain people

then the purge started.. and since a bit before the election.. Everything is 4+ days. Most everything is sent to or from locations within 50 miles. And its taking those extra days.

Listening to Dejoy say it had been decaying for years and he was "fixing" it.. was just mindblowing.

We need dejoy out, restore the PO to what it was just a few years ago. That should be a priority.

[TlalocW]

56. I ordered a toy car modeled after their 1971 Jeep

To help them raise money. Just got it a few weeks ago after six months. I figured they had better things to do.

TlalocW

[xxqqqzme]

58. I mailed a

birthday card from So Cal beach to my brother in Sacramento on February 19. I hoped it would reach him by his birthday on the 26. I got a text from him on the 23rd telling me he got the card and would save it for his birthday. I couldn't believe he received it so fast.

[obamanut2012]

60. Oh great, yelling at a woman who has nothing to do with it and probably hates DeJoy more than we do

Yes, let's just make lives even harder for front-line workers.

Maybe stick up for the front-line worker next time and tell the drama llama to contact their elected officials on local, state, and Federal levels about it.

[Trueblue Texan]

64. Yeah, it is totally unacceptable, but...

...pity the poor clerks and letter carriers who have no power to change the situation but are stuck with calming down irate customers.

[lagomorph777]

65. Toss DeJoy in DeJail.

And send him DeBill for all the equipment he vandalized, the lost paychecks and prescriptions, etc.

[qanda]

66. I don't understand why people are recommending this

That worker didn't deserve to be treated that way. 😡

[ecstatic]

70. I don't think she was disrespectful, just asking questions.

She may have been annoying from the clerk's perspective, but if nobody complains and everyone just accepts this new reality, will anything change?

Not only that, but the customer's peaceful but firm push back potentially made others aware of the situation. Some may have heard deJoy's name for the first time. Hopefully the clerk assisted the woman in filing an official complaint.

Eventually, scenes like this should lead to change. I hope.

[qanda]

75. If you say so

People pick on the ones who deserve it the least. If someone is berating you loud enough for others to hear and for the amount of time it takes for others to complete their transactions then it's not a pleasant experience no matter how it's portrayed. The worker, who likely never handled their mail, didn't deserve that.

[qanda]

76. BTW, the OP said she was pissed and the workers had to calm her down

Not sure where you got that she was calm.

[ecstatic]

84. Yes, but I was responding to your comment

I don't understand why people are recommending this

That worker didn't deserve to be treated that way.

I can't speak for others, but I draw a distinction between an upset customer and a disrespectful customer. The woman had a right to be pissed, but from what the OP said, I didn't feel that she was disrespectful. She was just persistent in trying to get answers, in my opinion.

[ecstatic]

67. That's been my experience lately with Express Mail

The delivery time frame is a joke but at least it eventually arrives within two weeks.

[Stuart G]

69. I hope someone, in the "NEW ADMINISTRATION OF THE FEDERAL GOVERNMENT, Reads this!

....Bad guys lurk, and so do .."Good Guys.." If you think that someone in the "New Administration
of the Federal Government".... doesn't check up on us once in a while...well...I think you might be wrong..

Why?...Let's say YOU ARE THE PRESIDENT.....and you know about a website where lots of intelligent
conversation is had, by lot's of "Bright Democrats" would you assign someone to check out that
web site on a daily bases?....

....Just one idea from someone here, might save a lot of money for the "Federal Government" or more
important...."Save Some Lives"!!!

[OxQQme]

72. Karen going postal.

Good thing she was un-armed.

That's like chewing out the gas station attendant for sold out gas pumps because the tanker truck was delayed.

[marble falls]

73. The post office was NOT a mess before DeJoy took over.

[randr]

74. I live in a very rural area in Colorado

I have been experiencing the opposite. All mail is prompt and packages actually arrive earlier than noted.
We get two deliveries a day and live 6 miles away from local PO.
Only problem I have had was a package ended up mid-way with a damaged bar code label and I was notified that the situation was being remedied and package would be a day late.

[Evolve Dammit]

78. Nothing like righteous indignation. DeJoy should be run out on a rail to MagaLargo postage due.

[C Moon]

80. I love it!!!!

[Ziggysmom]

81. ONLY IN AMERICA!

Can you be incompetent and do a shitty job and be immune from getting fired! WTF is wrong with the USPS? DeJoy needs to be healed accountable for his destruction of our mail service. Oh but wait, he’s protected from lawsuits, too! 🤨. Like a freaking DIPLOMAT!

[Niagara]

82. Lost mail has been an issue way before DeJoy became PG.

I'm NOT defending the creep, but lost mail sometimes happens, mostly from human errors.


The Post Office Clerk could have suggested to the frustrated lady in front of you to go to USPS website and to submit a Missing Mail Search Request. It's free to submit, all one has to do is to describe the item.


Right before Christmas in 2019, months before DeJoy became the PG, my ex-husband sent my son a Visa gift card that had a large amount of money gifted on it. Christmas came and went and the gift card never came. I politely inquired with my postman and asked him about the possibilities of why it never showed up. He told me that he's been on the job for 40 years and has seen items show up 6 months late and that sometimes cards get stuck in a machine, get left behind in bags or that this item could floating around in another state hundreds of miles away.


I instructed my ex to go to the USPS website and submit a Missing Mail Search Request. I also told him that he would have to describe in detail the approximate size of the envelope, it's color, where it's going, where it came from and describe all the contents inside the envelope.


Only a few days later after he submitted the search, it finally showed up. My postman knocked on my door with a huge smile and handed me the envelope. Come to find out that it was $0.17 in the negative since my ex had not put enough postage for the weight of the item. If mailing anything with a gift card, take it to the Post Office so enough postage is paid and also so it can be insured. Insuring isn't all that expensive.


I understand the frustration of not receiving an important item in the mail, but she didn't have to take it out of the Post Office Clerk as it's beyond their control. I think it's a bunch of malarkey that people take their frustrations out on someone else.

[BarbD]

83. I contacted my congressman, Jim Himes (D) Connecticut

He replied with the following:
1) "President Biden has recently named three nominees to fill the vacancies on the Postal Service Board of Governors to help ensure the body -- and the agency more broadly -- will function more efficiently and in a nonpartisan manner. In the weeks ahead, the Board of Governors, which has the power to both appoint and oust the Postmaster General, must implement changes to maintain the agency's high service standards."
2) "...last August, I co-sponsored and voted in favor of the Delivering for America Act (H.R. 8015) which would have prevented the Postal Service from implementing any operational or service changes that it didn't have in place before 2020 until the end of COVID-19 pandemic. To ensure that USPS could continue running effectively, the bill would have provided $25 billion in emergency funding for the Postal Service. Unfortunately, the Republican-controlled Senate failed to take up the measure before the end of the 116th Congress. In December, however, Congress struck a compromise agreement: the omnibus appropriations and COVID-19 relief package included $10 billion for USPS. They bill converted a previously approved line of credit into a grant."
3) "I also believe that we need to address the Postal Service's longstanding financial issues. For this reason, I've again co-sponsored the USPS Fairness Act, which would end the requirement that the Postal Service pre-fund retirees' health benefits. This obligation is costly and unlike that of other federal agencies, which operate using a pay-as-you-go system."

We need to continue pressuring Congress to support the Postal Service.

[Martin68]

85. It's not fair to harangue an employee who is neither responsible for the debacle nor in a position

to do anything about it. Phone your Congressional representatives and complain to them about Trump's effort to shut down the USPS to help his re-election effort.